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December 2023 by MaryAnn Tork
South side tellers very unprofessional, rude. I will drive to Jerry Murphy to avoid this branch.
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July 2023 by Nicole Clementi
If I could give negative stars I would. The customer service is beyond rude on phone and at the Southside location. DO NOT BANK WITH THEM!! THEY DON'T CARE ABOUT YOU
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April 2023 by Sonia M
Worst bank ever... That is all
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March 2023 by JoAnn Hibbert
The teller was nice and handled my business in a timely manner
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July 2022 by Aaron Gonzales
Only good thing is free checking. Front doors always locked. Mobile check deposit has never worked.
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April 2022 by Richard J. Chaparro Sr. (Richardo)
Great Home Town Banking fir all your needs. Excellent customer service and Staff! ???????
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March 2022 by Paul Downey
Very friendly and respectful. Hometown feel.
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October 2021 by Megan Rafael
Poor customer service. Snotty comments and eye rolls. We are adults. Just be respectful and kind. Not hard.
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May 2021 by Kenny Bruggeman
Really friendly and very helpful
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May 2021 by Dej romero
Love them, very friendly.
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February 2021 by Deborah Martinez
I have used this bank for going on 13 years now since retiring here to Pueblo. Everything in my regard has always been done professionally and with much courtesy.
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March 2020 by Richard Clay
This is an unfortunate situation wherein the South branch of PB&T Bank is currently staffed by seemingly unqualified individuals. With only 1-other customer in the bank I had to actually park my car to go into the bank to get my deposit receipt. Several groups of women were standing around talking, making untoward comments about my having to come into the bank for the receipt. Only 1-old woman was doing anything at all. All the rest were standing around laughing and chatting. The branch needs a new staff or someone to actually manage the employees. If this type of behavior is what is to be expected by allowing women to have access to more important positions, we are all in deep trouble. The first thing to go was, in this case, customer service. What will go next? UPDATE: I related the difficulties with this branch to Sarah Rhule...she had no reply to my comments.
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December 2019 by Chunkster
The bank itself is ok, not unlike many others, not the customer service is hit and miss, some tellers are nice and do thier job well, others one in particular are very RUDE! If you go to the drive through they will ignore you, don't say hi, nothing. Very unhappy with the customer service.
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November 2019 by John Creek
Its been my bank for 30+ years!
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October 2019 by Majah Bey
The absolute worst bank ever. They treat you like a burden for being a customer. They will not take care of you and will be unnecessarily rude & make everything regarding your account stressful.
