The YMCA of Pueblo is a mission-driven, non-profit organization that has been serving the Pueblo community since 1889. They are dedicated to youth development, healthy living, and social responsibility. The organization raises funds through an Annual Campaign to ensure that all families and individuals have access to their programs, regardless of their ability to pay. The facility is described as quite nice and premium-feeling, with a clean and well-maintained environment. The staff is praised for being friendly and providing excellent customer service, with one staff member, Michelle, being particularly commended for her personalized attention and knowledge of members. The gym offers a variety of amenities, including a pool and a library, as well as seasonal activities for families. While the facility is generally well-received, there have been some concerns raised about the pool's availability and operating hours. Some members have expressed frustration over the pool being closed without prior notice, particularly for those who work during the day and are limited to using the pool during the evening hours. Despite these issues, the YMCA of Pueblo is described as a great place for families and individuals to engage in fitness and recreational activities.