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March 2024 by Yesenia Reyes
Very helpful associates! Great customer service and very knowledgeable with products!
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December 2023 by Alanna Bendixson
App store 749 I encountered the best customer service in a very very long time Christopher Aurianna and Ruth store manager .. they absolutely went out their way to make me feel comfortable they answered each and every question for me especially Christopher thank you and showing me the new amazing products that made my hair shine and sleigh and when I came back in today Aurianna did wonderful and matched my eyebrow pencil to my my hair. And Ruth store manager made me feel so pretty and comfortable in there and I will always go back there. And Christopher I will always take your tips and advice thank you.
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March 2023 by Evelyn
Always have what I need when I go in. Super friendly at the location I went to.
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December 2022 by rena cordova
Excellent service, very helpful and friendly staff,.I love the sales, and awesome selection of products!
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December 2022 by peyton vinyard
Every time I come to Sally’s they are closed one or two hours early every single time which is frustrating when I work all day and I’m not able to get to the store until after work. I have a pick up order that I was trying to pick up after working a 12 hour shift and I missed it by five minutes because she closed early. She wouldn’t give me my order, even though it was already paid for. This store is an absolute joke, and when they are open, they are unhelpful and rude. I understand being short staffed and having to close once in a while due to these circumstances, but when I have an online order, it should send me a message that you guys are going to close early, especially after I am notified that my order is ready for pick up.
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September 2022 by Erin Wanke
Everyone is very sweet and helpful, and they have a great selection of products. If you're like me and didn't know, Sally's online deals do not reflect in their system, so if you ever have an issue, just let them know, and they'll fix it for you. I will definitely be shopping here more often.
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August 2022 by Melissa Fetty
Lynae she was awesome in customer service she even wrote out what and how to do it , the whole process for coloring my hair since I hadn’t done it since high school ? she was top notch in customer service!!!! Thank you Lynae
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August 2022 by Shanea M Haynie
I traveled a hour and got to the store with 3 minutes until closing as I walked up to the door the sales associate locked the door, I knocked on the door pointed to the time and was completely ignored! I understand we all want to get off work a few minutes early but the way the 2 ladies handled it was absolutely disgusting! I will be contacting the manger and cooperate!! Great customer service skills Not!!
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July 2022 by Lexy _
Very rude and disrespectful staff. Went to purchase a color only to have the worker try to talk me out of the shade. Tried giving them another chance only to try to check out and have the worker walk away from checkout. Will not go back again and will find color elsewhere from now on.
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July 2022 by Michael Small
For the person who opened the 02 July, sorry for being an inconvenience for going over the speed bump slowly just days after having major surgery. Helpful tip leave your home a little earlier so you can arrive on time next time. But next time beeping at someone for your own fault won’t get you to work any earlier
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June 2022 by Jessika Halitsky
Jaeleah was amazing. Super helpful. Will be going back! Thanks!
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June 2022 by Melissa Reinhardt
I’ve only been to Sally’s a couple times, but was excited about finding such a great shop. My last visit I went in to return some individual lashes that were just a little too tough for me, but at the same time buying new lashes in replace of those. The “manager” or maybe “assistant” manager. Short woman with a very poor sense of professionalism. When I came up to cash stand to do the exchange she asked a younger new girl, if she wanted to “take the hit” on my returns. And rolled her eyes. Then while checking me out, she is huffing and puffing about what a hard task it was for her to do. Then when all is done she hands me my receipt and says “Here”. I look down at my new lashes, just sitting on the counter. I said, “Are these ready?” She says, “Yeah, Bye!” Then the other younger girl, explained they didn’t have any bags to fit my lashes. I thanked for explaining why my items weren’t bagged. As someone who has a hard time going out in public anyways, this lady has definitely made me less likely to go back into this store. She war rude, mean, hateful, and extremely unprofessional. Sorry you had to take “A hit” for my returns. But I doubt it was as bad as “the hit” to my confidence in shopping at your store in the future. If I could give mo stars I would. Horrible experience all around.
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June 2022 by u wu
heard workers talking about me after I left, definitely not an experience you want when you’re just trying to shop
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May 2022 by Mr Wright
It was AWESOME fantastic service with extremely helpful advice
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March 2022 by Isabel Galindo
The 2 girls that work there are amazing! They were very helpful with wha we were looking for I highly recommend going there if you are unsure what you want they are very helpful!