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February 2024 by Julian G.
I hired Sam's carpet, one to install a hardwood floor for me and they did a horrible job would not recommend this place to nobody I think I would've had better luck, hiring somebody from craigslist to install the floors
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February 2023 by Nicki
Installed LVT & baseboard in our home for wheelchair accessibility. Floors turned out great!Ryan, Jeremy & Coltin were all very quick with quotes, questions and info for project's particular needs.Dennis & install crew did beautiful work and take pride in a job well done.Work completed on time and in budget.
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October 2022 by Joey M.
I had Ryan come give me a quote scraping, refinishing my floors and a stair case. They gave me a quote. When I got back to them they told me they didn't quote the staircase and upcharged me 1000 and told me their guys could do the work. When the crew showed up they told me they weren't able to do the staircase at all and after fifteen minutes of sanding they said they weren't doing the job. I'm not an expert, if Ryan was able to use his eyes and see what was on the stairs and the scope of the job - with a little communication I could've been made aware of what to expect. When going in I was met with the F word and resistance on anything to do with my job. I'd hire a different company, one with actual flooring experience. Turns out this crew is new to their company- a company I hope goes under for their lack of service and inability to communicate.
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August 2022 by Francine Torres
Sam's Carpet heard my distress over having to pull my carpet up due to flooding, they offered a Saturday consultation appointment which worked well, they got the estimate back to me quickly and they were flexible with our timeframe, we had to pull out padding that was destroyed and dry out the carpet, walls, and floor for a week plus the need to have the carpet reinstalled a couple days before guests arrived, their flexibility was helpful and reduced our stress, I would definitely use them again for my flooring needs! Added bonus our carpet looks great!
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July 2022 by Elliott Matteo
We are constantly teaming our business up with Sam’s carpet to knock out projects in an orderly and professional fashion. Ryan is always quick to get the guys on to each and every project we reach out for. Thank you for being our one stop shop.
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July 2022 by Linda Cordova
They were attentive, helpful, and prompt. They followed up. They showed up when they said they would. And the work was good. Thank you to Ryan and all the Carpet One staff
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October 2021 by Scott Stevens
The staff at the sales office were extremely helpful and I would suggest this place to my friends and family.
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September 2021 by Carol Serracino
New owners taking over soon. Ryan Drury and Regina Serracino Drury. Improvements planned. The Store will be open more hours and quicker floor installation available. Plan on visiting soon!
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June 2021 by Reese Tomasso
We're refinishing our home and went to Sam's for the carpet. Their prices are fair and the staff was all nice.
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April 2021 by Jared Fogel
Alot of recommendations but once I started to deal with them the bottom fell out quote was way off guy measuring was new and sent over a estimate without even quoting the floor my wife wanted to show him ?♂️?♂️?♂️ so hince the quote was way off not impressed make sure u get and give all the details if ur going deal with this company
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December 2020 by Randy Linnen
I was able to take my time and compare samples. Very friendly and helpful sales team. The estimator was very helpful in describing what would take place. The installer was acommoding as I had to have two installations separated by moving furniture.
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December 2020 by T Branson
From sales to installation, mine was a best case experience. Wonderful people. Excellent product. Beautiful result!
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December 2020 by Dave Doris Greenarch-Combs
Very professional and friendly staff. A good competitive price and outstanding inventory to choose from. Installation on time and expertly completed.
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June 2020 by Jeremy Bolton
I do work here and write estimates, but that is not why I give it a five star rating. I rate it as such because the products here are of the best quality, fair pricing, and our installers do some of the most outstanding work I have ever seen.Gina, our owner is a fabulous person and doesn't believe in any of the estimate trickery of so-called "free" stuff. If you want someone to be honest and up front about your flooring needs and get flooring that lasts, this is the place to get your consultations. You get what you pay for.
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June 2020 by Terri Gordon
Great customer service