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November 2023 by Richard Deherrera
Ever since I purchased my Kia from Spradley, Dylan has been my service provider and I cannot say enough about his professionalism and customer service. In fact I put a new set of tires with hm today and told him for the past 40 years I have always purchased my tires at a different business but told him I purchased them from him now because I TRUST HIM !!! HE IS A GREAT ASSET TO SPRADLEY KIA .
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November 2023 by Tess Camp
Loved the experience purchasing my car (2024 Kia Sportage) Zach was amazing. No stress or pressure and had me ready to in under 3 hours. The service department is not as great. Check engine light came on 2 weeks after purchase took it in on a Saturday and had it taken care of after waiting for them to call someone in to do the test. They saw no issues and cleared the error. Now two weeks after that it’s back on. I am frustrated but it’s a car and not people’s fault. I call the service department and she can’t get me in on a Saturday. I live over 2 hours away and can’t get off work. I tell her how frustrating it is that it’s a brand new car and it’s had to be serviced twice and they can’t work with me on a date. She tells me” you can yell at someone else” and transfers me. The next man tells me the same thing about scheduling and I understand. I hate to say it has been a bad experience but the customer service has been less than satisfactory.
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November 2023 by iamar Kinhawk
My kia soul had been broken into. The service staff was wonderful as always. The manager suggested detailing for my car due to the shattered glass. I accepted. When my car was returned, I noticed first that my floor mats were missing. Apparently, the detailer threw them out. I started realizing that many small items were missing from my car. The big shock came when I found that my spare tire was gone. They got more than $250 paid for the detailing. I won't have detailing ever done by them again.
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November 2023 by Jason Locher
Tanika was FANTASTIC! We came in knowing what we were looking for and she did a great job getting us into the vehicle that worked for me. LOVING my new Forte!
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October 2023 by Lindsay Hinkle
Jay is an amazing salesman and person in general. I could not have asked for a better car buying experience! Shout out to John Secora for a being a rockstar as well!!Thank you both!
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October 2023 by Vincent Williams
I worked with sales associate Vince Lopez, and he was a delight to work with. He helped with information,ordering my Telluride, and guidance through the whole ordering and purchasing process. This is a dealership I will easily do business anytime. I did not experience any of the usual headaches associated with the car purchasing process customers normally complain about, and this due to the people at SPRADLEYS. Thanks guys.
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October 2023 by Athena M. Alvey
I always have quality care with my car. I give very high praise to all that work in the service department. They are very friendly and answer all my questions and concerns. Dylan is awesome he cares about the customer's that come in to get their car worked on in the service department along with all that work their
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October 2023 by Barbara Perdue
Love this place. Everyone is so friendly. They do super work. They get me in in a timely matter & out very quickly. They give a detailed explanation of what your car is doing & if anything needs fixing, you'll know before you leave the dealership.
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October 2023 by Kevin Hakala
It was so pleasant working with Chris! He literally took such good care of me.After having a few bad scenarios at other car dealerships Chris took me under his wing, gave me the guidance I needed and supported me through the purchasing process.I’m so happy with my purchase and can’t express how much gratitude I have for Chris at Spradley Kia.
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September 2023 by Rich P.
My wife and I have purchased many, many vehicles over the years in numerous cities. Working with Spradley KIA ranks at the top of my experiences. I worked with Tara, Devon, and John in the painless and enjoyable (a word not normally used or expected when purchasing a vehicle) 2024 Telluride purchase. No BS, no hidden fees or add ons. Also I just encountered a minor issue that allowed me to work with Erik in service. He told me to come on in and he would look at the issue immediately. I drove over there and I was met by Erik and Devon at the door. I was definitely taken care of in a proper, courteous and professional manner. I highly recommend them when you are in the market for a vehicle. Devon has been outstanding in explaining the workings of the highly technical vehicle to an old guy. He has always had time to answer my questions or show me how to make something work with enthusiasm and a smile.
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September 2023 by Kaiya Maas
We had the pleasure of doing business with Spradley KIA. Our sales agent was Tanika! She was an absolute rockstar! Working with this team was BY FAR the easiest process we’ve ever experienced. I texted with Tanika on what I was after. She not only located exactly what we were after but also worked with another dealership to get it into their possession for us to purchase. We live out of state by 4 hours from Pueblo. The Spradley team worked with us on paperwork through out getting the Kia Carnival to the dealership which allowed us to get up there, sign a few documents, and be on our way! We were there for like 30 minutes. THAT’S IT! Absolutely incredible team and dealership. They’ve earned our repeat business.
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September 2023 by frank vallejo
I was impressed with the integrity of this dealership .... not really the dealership but the people in it.They worked real hard to get my wife into a kia seltos. I was really impressed.
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September 2023 by Paul Valdez
Erik, Dylan, and the crew have always taken GREAT care of me, my car, and it's needs. I don't blame them for the issues associated with my car, they just handle fixing those problems with professionalism, courtesy, and competency.Thank you, I appreciate the personal touch and care afforded me and my crazy schedule.
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September 2023 by Shane Fields
They replaced my engine do to a recall. While they had my car in their secured lot, someone (kids apparently) broke into it and destroyed the steering column trying to steal it. Fast forward several months, I get my car back, a day or two later, my car died. Once again, they had to replace the engine. Get the car back, it breaks down again within a few days. They had my car 4 or 5 times. I just got it back again, we'll see what happens...The 1 Star is because the employees are friendly.
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September 2023 by Christina Vensor
Dylan is always great when I have to go in and bug him. This morning had a low tire, took my car in and he took care of me right away. Got the tire patched up and my daughter and I on our way to her soccer game. I’ve had nothing but great service since I purchased my car at Spradley Kia!! Highly recommend!! Especially Dylan and his service techs!!
