-
February 2024 by Larry Salazar
Elliot was a great help
-
January 2024 by Susie S
You can't help you are busy but you CAN simply acknowledge someone who has come in and is waiting. Basic customer service!! Left to go to a different location. Hopefully I have better luck somewhere else.
-
January 2024 by Jacob Anaya
They absolutely suck. Their customer service they don't care.and they will sell you one thing and charge you for another. Make sure you get names and copies of everything..
-
January 2024 by Jesse Vigil
No help ever
-
January 2024 by Center Park West
This Pueblo location is amazing, no wait and Elliott was kind and patient to help us activate and get our phone ready, do not wait, go see Elliott at the Pueblo T mobile on HWY 50 today.
-
December 2023 by McKenzie B
Purchased my first tablet, Elliot was a huge help - Excellent customer service, very smooth experience!
-
December 2023 by anna cruz
Always a long wait.
-
November 2023 by D4n43 E
Thank you so much Janelle for helping me get my work phone operating correctly again! Ive been unable to use it for a little over a week. I tried the other store in Pueblo West when my phone first malfunctioned but they only looked at my phone for 5 seconds and said I would need to purchase a new phone. I couldn't afford it just yet so I held off. I figured before buying one though, I would just try the other location on Hwy 50 because they've always been great in the past at troubleshooting problems. I'm soo glad I did! Janelle went through several steps to troubleshoot and didn't just send me on my way on the first go. After about 15 minutes, she had my phone turning on and working again. I can not be more thankful for your patience!
-
October 2023 by Andi Vik
I’m a new customer and had ordered a new iPhone 15 and Apple Watch SE online but wanted to exchange the watch for a series 9 instead. I didn’t want to wait for it by mail so I came in and Elliot walked up immediately to help me. He actually ended up helping me with a lot more than just that. Helped with setting up a T-Mobile account, pairing the Apple Watch and transferring my phone number from my previous carrier. Oh and he helped me apply my screen protector lol Plus he was very friendly and cool! Appreciate it :)
-
October 2023 by Desiree Quintana
went in yesterday to see what was available for a phone upgrade and was helped by Julia. seriously one of the nicest TMOBILE reps I've met. she made everything super low stress and went above and beyond to get us the best deal possible. (:
-
September 2023 by Georgia Mullins
Elliott was awesome! Best customer service I've ever had at a T-Mobile.
-
September 2023 by Colt Trapp
Today, Brandi provided exceptional customer service to my grandparents, going above and beyond to assist them. Their gratitude and appreciation for her hard work were evident. Brandi's extensive knowledge and remarkable patience were truly impressive. We consider ourselves fortunate to have had her assistance today, and we look forward to continuing to work with her in the future. Thank you, Brandi, for everything you did for us today. Your efforts will always be remembered.
-
September 2023 by Fernando Estrada
Elliott was extremely helpful with getting a new line set up. Made it super quick and easy.Amazing customer service from Elliott
-
September 2023 by Lee Rannals
My wife's phone broke and she went here to buy a new one outright, and was turned away because she "was not an authorized user" on our account. They told her that her husband needed to come in and bring his ID to get "scanned."She asked if they could just call me and verify / add her, they said they couldn't do this. I called T-Mobile myself to verify that this is a solution they could have offered her. The manager, and other store members were all standing around witnessing this lack of service, so they are all complicit.If this store represents who T-Mobile is as "customer service," then I'm ashamed I switched from Verizon last year.
-
August 2023 by Andrew Carrillo
Everytime I come into T Mobile Hwy 50 Elliott is always helpful and stayed late to help set up our phones. Was polite and patient.
