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February 2023 by Donna M.
I love this King Soopers! they have such a good variety and friendly staff. I'm always asked if I need help and they have everything I need here. Thanks!
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January 2023 by Thomas L.
Over the course of 30+ years, I've experienced everything at this store - from friendly, helpful service to being ignored by floor staff and management. I left this store a couple of years ago - for about six months - to shop elsewhere, due to their management staff completely ignoring my requests for contact on their surveys. My return to this store was pleasant enough for a while, and then it was back to being ignored by staff on the floor and having to interrupt their non-business conversations just to get help. Over the past couple of months, I have requested contact from store management five or six times - and am again being ignored. Even an email to Kroger corporate has proven futile. As a result, I have moved my grocery business elsewhere and will continue to spend my money at other brands. I have made it plain to this local store in survey comments that they have lost about 95% of my business as a result of not caring enough to even send me an email in response. I intend to shop only their Deli department, since that department treats me as though they appreciate my business and have excellent products as well. I know one of the store managers personally, and he is the only member of management who has ever made a sincere efforts to improve issues over the past few years. Without some compelling reason to spend my grocery money at King Soopers, I'll be driving further, possibly paying more for some items, and giving up their fuel points . . . but sometimes integrity is more important than saving a few bucks.
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November 2022 by John H.
This place for emergency only , it's ugly supermarket I feel so Claustrophobic They need to demolish and make new one
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June 2021 by Larry T.
This king soopers is a mess. Always out of the things I need, the meat counters are slow as molasses, and the lines are ridiculous. They need to open up more check out stations when the lines are back into the soda isle. I am done shopping at this location .
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May 2021 by Justin Fahmie
if you like waiting in line this is the place. often has only some self checkouts, while half self checkout is closed. line tonight was 15 people deep and staff is clueless to do anything.
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February 2021 by Michael C.
The pharmacist was running flowers to people outside. There were customers waiting for consults when she was doing this. I was told my scripts would take an hour. Hour and a half later I'm told 1 is ready and one in the process. No idea of when it will be done. The lady at the cash register is super rude. Last time I fill anything here.
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February 2021 by Jenny Hunter
DO NOT use Western Union on Prairie in King Soopers Pueblo, CO. You can not trust the employees, Barbara that works in the money center is rude and unprofessional. They take your money input a different amount and won't correct their mistakes. Blaming everyone else and giving the run around. You can have proof on receipts and they will call you the liar. A simple transaction turned into a nightmare.
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February 2021 by Jennifer P.
Did a western union transaction at the Northern/Prairie King Sooper location in Pueblo, CO. I had my receipt showing what I sent the certain amount of money and how much they charged to send it and the total I paid. The recipient went to pick up money and was shorted a $100. I went back to the location show the receipt the same people that assisted in processing the transaction were there. They knew how much I sent, what was charge and the total paid. Receipt in hand. They charged me the correct amount. (Amount I wanted sent plus the transaction fee-) I asked if I could get my $100 refunded since they inputted the wrong amount. After the entire store knowing my business due to the unprofessionalism of the manager, Barbara yelling at me and calling me a liar. I couldn't get my money that is owed to me. She kept telling me it's a book keeping issues. It wasn't days later. It was the next day. I deserve my money back. I had the receipt showing everything. I wasn't treated fairly. It wasn't incompetence on my end. I had the documentation showing the entire transaction. Something so simple that could be handled quickly has turned into a nightmare due to the fact they couldn't own up to their mistake. I showed up with my money and explained what I needed paid the money and had the confirmation. The screw up was on their end. I don't trust doing business with them ever again. Save your time, money and composer and go elsewhere.
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February 2021 by Jennifer Hunter Power
DO NOT use Western Union on Northern/Prairie in King Soopers Pueblo, CO. You can not trust the employees, Barbara the so called manager that works in the money center is rude, unprofessional and incompetent in doing her job. They take your money input a different amount and won't correct their mistakes. Blaming everyone else and giving the run around. You can have proof on receipts and they will call you the liar. Incompetent to own up to their mistakes and make it right. A simple transaction turned into a nightmare. Took my money. Proof was on the receipt. Save yourself the hassel and money and go elsewhere.
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December 2020 by Julie A.
I have found them to be extremely helpful and always willing to make a bad situation good. They have been very friendly and make me want to come back again. I only wish other people could see their good side.
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August 2020 by Kent Galyon
love the convenience and the big variety I can get at King Sooper. I love the point system that gives me money off of my gas every month
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April 2020 by Lexi Ramirez
I had the WORST experience with King Soopers southside delivery service here in Pueblo. Not only did I not receive all my groceries, my frozen goods were thawed out, more then half my groceries received were replaced by other brands which I was never notified by the grocery store that these would be replaced and no receipt was provided to me, ever yet I was still charged full price! I called King Soopers to express my frustration to the manager and she was completely rude!!!
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February 2020 by Van Nat
I love this store! That said Steve cashier at self checkout is incredibly rude, also very consistent about it too. I bring my own bag and needs to be cleared by cashier, he will purposefully not clear it even after asked or made eye contact with. So bizarre!!! This is just one of many examples of his unprofessional conduct. I've never seen anything so strange in my life... What's even stranger it's gone undressed since he clearly still has this job and hates it.
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June 2019 by Ray D.
How disappointed we were when we chose King Soopers on Northern to supply meats for our family reunion. We called in the order on a Monday for a Friday pick up. We ordered six pounds of sliced deli turkey, the in-house rotisserie style. We ordered three pounds of pepper crust, and three pounds of plain. We ordered it sliced at #3 thickness. We called Thursday to confirm our order. When we came in to pick up our order, there were only three pounds of the pepper crust ready. It was sliced wrong (too thin and crumbly). The other three pounds were missing! We were given a number of excuses, but we were short on time and forced to buy inferior sliced turkey (at a higher price) anyway. We were told that King Soopers "would make it good next time!" However, there won't be a next time. After decades of shopping there, the constant employee turnover, and now this incident, has turned King Soopers into our former grocery store.
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September 2018 by Mia Caveza
Why does it says opens at 6am if you dont.I have an emergency situation w/very little time to handle it.I used the very last bit of gas to make it over to your store. I have picked up WU that early before in the winter time & Checked on google to make sure hours had not changed. Says open at 6AM! Not happy at all! 😡
