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August 2023 by Google user
Lack of communication, we placed an order and have not received any information on shipment for nearly a month. Due to the switch to email requests only, there is no one to discuss orders on via phone and the response to email is incredibly slow.
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May 2022 by Garrett Tucker
Why I didn’t go to this company first is beyond me. Communication was quick, shipping was 2 days, product was top notch. Don’t waste your time with the “other guys”. The pan hard / track bar for my third gen is a work of art. Thanks again.
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July 2020 by Dan Jenn
Awsome Company with the best Toyota Products. Brian has helped me numerous times.All my buddies love his products as well.Keep up the good work!
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November 2019 by Scott Wilson
Great products
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October 2019 by Matthew Berman
Ordered a Twin Stick kit for our 99 4Runner. When placing the order, the site made it look like the item was in stock so we paid for quicker shipping. After a few days of waiting, we decided to send a message to see where the order was at. After a couple more days, they finally responded saying it would ship that week. which was no big deal. We responded asking if they could ship it to a different location since it was taking so long to arrive, they responded saying it wasn't a problem and they would change the shipping address. 3 week later the item finally ships... to the wrong address.So here we are, 4 weeks after the item was ordered, paid for faster shipping, and it gets delivered to the wrong address. We sent another email to see how they could fix the situation and no response. It seems others have had the same issues with customer service from this company.
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September 2019 by SRQ Fabrications
Ordered a Twin Stick kit for our 99 4Runner. When placing the order, the site made it look like the item was in stock so we paid for quicker shipping. After a few days of waiting, we decided to send a message to see where the order was at. After a couple more days, they finally responded saying it would ship that week. which was no big deal. We responded asking if they could ship it to a different location since it was taking so long to arrive, they responded saying it wasn't a problem and they would change the shipping address. 3 week later the item finally ships... to the wrong address.
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March 2019 by Artem Doehling
Customer service is a garbage!!! Placed an order over the phone, was told it would be here next day, couldn't get ahold of anyone for weeks just to find out they never even placed the order!!! Wouldn't recommend anyone use them, quite an incompetent company and staff.
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December 2018 by Steven Serfoss
Bought a rear bumper for my Taco. Perfect fit, excellent beast of a bumper. Company manufactured it in three weeks and shipped it in one week. Well worth the wait!
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November 2018 by Max Huddleston
Wait times for products are pretty long. I tried ordering heims. If you don't need your parts quick no problem, but if you do order elsewhere.
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May 2018 by Brett Bartolomei
They don't send your parts on time. They say your parts are done but it's miss leading. They only partially order your parts and then they just string you along and tell you why they can't give you parts. Unless you like being frustrated don't buy parts from this company. They blame your parts being lost by UPS then they tell you you need to buy the same parts again because UPS lost them. Please don't buy parts from this company.
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September 2017 by Javier Zaragoza
Been buying parts from Bryan for a good 10 yrs. Must the time I message him first talk about what I want and he steers me in the best direction. The guy keeps coming up with new innovating parts. M looking forward to seeing what he comes up with next
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March 2017 by Justin Morgan
Brian and team build the best custom off-road products out there. Period. These guys are master craftsman perfecting their art. My diamond housing is awesome and performs as I had hoped. Looking forward to a rear housing!
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March 2017 by Chad Rollheiser
Brian at front range is an awesome guy! These guys do awesome work with really good prices! I think they lead the market on developing new products that are hands down always insightful and very useful. Great people, awesome engineering, and overall very intelligent, friendly people!
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March 2017 by Garrett Matt
Front Range is the real deal Toyota 4wd shop that focuses on customer-specific innovative products. Where other shops sell you parts that last a year or two, Front Range sells parts that last a lifetime. I have a pair of axles from Front Range and they stopped my issues. I used to tear into the axles every 6 months to solve problems... now it's been 9 years without any issue. It's amazing how quality products can solve all of your problems. Thank you Brian and team. I will be a lifelong customer.
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March 2017 by Nate Wass
The front range off-road/ diamond axle owner and staff, have always been more than helpful. Of the list of many, many, things that have come up over the years I've been doing business with them, there is one inparticular instance that very specifically stands out. The owner personally went out of his way, away from his family, outside of business hours, to come handle a very minor issue and personally resolve it (as I am semi-local to him, only a few hours away). The product they provide, as well as the customer service after a sale of their product is absolutely top notch. Front range/diamond axle is always my first stop/go to for additional Toyota product.
