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November 2023 by Alexander Ponce
He is and idiot
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November 2023 by Kayce Hawk
From out of town, here for hunting season, taking a day trip to explore some sights and we got a slow leak in our tire from a tiny nail. There’s not a lot of options out here, but pulled in to see if they could help us out. Let’s say the response was less than friendly. Maybe if you are a local it would be different. Was told he was busy with something else and was not willing to help. I get people can be busy, but isn’t it just the right thing to do to spare a few minutes to help a motorist out? Apparently not.
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September 2023 by Kent Scribner
Excellent work. My Tahoe needed valve work. Tom rebuilt the cylinder heads. His work is meticulous.I waited 800 miles to make my report. I am very satisfied with the work.
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September 2023 by Hunter Vining
Car broke down (couldn’t drive it anywhere) 7 hours from home and the owner said he was booked out for weeks but he came in to work early the next day and fixed my car so I wasn’t stuck there. Great man! Thank you Phil
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September 2023 by Leslie Roller
First time there. Knowledgeable and honest. Definitely going back.
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July 2023 by VeDocha Sinjin
We had a great experience here. We picked up a nail in our travels and stopped at Sunset to see if they could help us out on short notice.Aland got us in immediately and set to work on our tire right away. Less than 30 minutes later we paid a very reasonable price and we were on our way.
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July 2023 by Barbara Marshall
This guy couldn’t be more of a J**** We were stranded, asked him for help, he said he was too busy and couldn’t take the time to hook our truck up to his portable diagnostic meter to diagnose our problem. I hope this old curmudgeon chokes on his steak tonight!
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June 2023 by Olivia Kuan
Phil was very fair and helpful. We had a minor problem that he taught us how to manage until we can get home. Very appreciative!
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March 2023 by Allexa Zwinck
I needed a small but critical repair on my car to get me back home safely. When i entered the shop nobody greeted me for at least 5 minutes. When one of the employees finally saw me, he listened to what i needed and went to go check with his boss and mechanic to see if it was possible. I could hear him getting chewed out from the lobby. The poor kid came back and apologized that his boss was doing payroll and it would be a while. How long, he had not a clue. I sat and waited for a while but it became clear that the wait was indeterminable, the boss and mechanic did not care enough about his customers to even come and talk to me. I left and went to Schoonover's Auto Center. Dont waste your time here, go get quality service from someone who actually cares.
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October 2022 by Nick Episcopo
Tom and Phil were friendly and helpful in an early AM situation. Tom took 30-minutes at 8AM to run diagnostics on our van as we were visiting in the area. Highly recommend them. If you have an involved repair they are short handed unfortunately.
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June 2022 by Christina King
Twice now I have had to come to these guys with a last minute emergency with my car and each time they have dropped everything to help me out. They are honest, good guys and I recommend them 100%
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January 2022 by Frank Bellrose
Until last summer I had been pleased with service, however one bad experience has convinced me to never do business there again. As a result of the mechanic 'incorrectly reassembled the front differential/axel assembly, a bearing spun, ruining the differential. They would not honor or warranty their poor workmanship. A simple repair resulted thousands of dollars to replace the differential.
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October 2021 by Phillip Odom
Had my vehicle for 3 months and did nothing. When I would call they would say just now getting into it. The only reason they got 1 star is because it is the lowest possible. Negative 50 is what I would give being they lied to me once a week for 2 and a half months.
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July 2021 by Not Sure
Not an auto parts store. Called and asked for parts they said they are more of a shop and do not keep parts on hand.
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July 2021 by jason saucer
The first guy that I dealt with was extremely nice and repaired my tire for a really good reasonable price. I went back an hour and a half later to pick up my tire ( The nice guy was apparently going to lunch }and they refused to help me put it on my vehicle which would have taken between five and seven minutes with their tools so I wrestled it myself in the parking lot. If someone comes to town that’s a decent mechanic with great customer service they could easily illuminate the competition in Ridgeway
