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April 2024 by Josh Ness
I called in to inquire about having something notarized, and was informed it's for customers only. I agreed, then was told if I came in, they'd do me a favor and notarize my document. I thought that was kind of them. However, when my girlfriend arrived at the bank, she was told it's for customers only, despite our prior conversation.Thanks for wasting our time.
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October 2023 by Jared
Worst bank I’ve ever dealt with. I opened an account with $100 and tried to cash a check and they said it would be two weeks before I could use the money. I went to another bank and got my money. I tried to close my account with these guys and they said it would be a $75 charge unless I waited 6 months. Unbelievable.
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October 2023 by Janelle Ortiz
I love this bank. Great people. Always so helpful and friendly.
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September 2023 by Nate Zacharius
Poor customer service, careless employee. Do yourself a favor and head 4 blocks down the road and go to Alpine Bank.I just moved to CO and opened an account with bank of Colorado yesterday. Today I was told the cashier check I was trying to deposit would be subject to an 11 day waiting period and nothing they could do by an employee who clearly didn’t care. Not having money for 2 weeks isn’t an option for me.I went a few blocks down to Alpine Bank where they verified the cashiers check, set me up an account, provided excellent customer service, and got me on my way.
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February 2023 by P B
Expect to pay $2 to transfer money from this bank to any other bank account and for it to take over a week. If I make a transfer from my alpine bank account it takes Maybe 3 hours and is free. I will be closing my account asap.
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February 2023 by Notcha Momma
Expect to pay $2 to transfer money from this bank to any other bank account and for it to take over a week. If I make a transfer from my alpine bank account it takes Maybe 3 hours and is free. I will be closing my account asap.
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December 2022 by kade Harris
Best bank in co!
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August 2022 by Stephen Comer
Prompt and courteous service that starts with a greeting when you come through the door; they make banking as good as it gets.
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July 2021 by Buster B
They always cash my check and now they make prombles about it. Super frustrating waisting my time.
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February 2021 by Joshua W.
Horrible customer service. Strung us along with little communication and then left us hanging at the last second. Didn't even call us, made us call after multiple emails requesting status. Had other lenders lined up and went with BOC because they led us to believe it would not be a problem. Do not bank here. If I could give zero stars, I would.
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August 2020 by Toni Sanchez
I love the bank. And Most all the Tellers are awesome and they usually are very helpful... but The teller Nacy that works in the Rifle Colorado branch is ABSOULTY rude and NO HELP AT ALL.. SHE REALLY NEEDS TO BE RETRAINED ON CUSTOMER SERVICE BY HER MANAGERS OR FIRED... NACY YOUR ABSOULTY NO HELP AT ALL AND SUCK AT YOUR JOB..
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March 2018 by Coulter Crawford
Bank itself is good enough but their customer support kinda sucks. Slightly better then most banks overall.
