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December 2023 by Jeff S.
Waited 2 weeks for an appointment to fix something they installed. Dropped it off, waited all day & called to check on it. They said no parts available in town. Waited all the next day, had to call again, wanted me to get my car unfixed and make another appointment.Got my unfixed car, will never return! The 1 star is not by choice, can't do 0 stars or would have.
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September 2023 by Sweet C
Fast service and very professional.
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September 2023 by Zaheen Khawaja
I wish I could give this place a zero star. What a horrible attitude!!!! I always have great experience at small-town shops but this owner was rude. I needed a quick oil change and owner of this repair shop said the soonest he could do it is in two weeks. Two weeks for an oil change????? No explanation or reasons were given, which gave me the idea that he just didn’t want my business. It’s a freaking oil change.
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September 2023 by Candace K
AMAZING people who always takes care of their customers! Friendly, personable customer service, that goes above and beyond expectations.For those who complain that they don’t take care of “simple fixes”, if the fixes are so simple, I suggest you fix your problem yourself and be nice.
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April 2023 by Tracy Garr
They didn't have the windshield I needed. It apparently never got ordered. But they made an appointment to have it replaced.
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March 2023 by Carol Kirkley
I always get gas here! They are so friendly and actually talk with you! I had to call for a tow recently to get me out of a drift and they were swamped with people in the same situation, but got to me very quickly and I got to work on time. Thanks so much!
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November 2022 by Ryan Sten
Came here 20 minutes before closing on a Saturday. I had a tire that needed a simple repair for a leak. We were getting ready to drive 11 hours and really needed the fix. I arrive before closing and I’m immediately told “no” for any service due to the time of day. Keep in mind, they’re all just sitting on their a** outside doing nothing. This lady then proceeds to tell me she isn’t paying her guy overtime to fix my tire. I offered to pay cash for his overtime and she just kept loudly saying “no, no”. Place was a joke. Never seen a business operated like this. I would stay far away from this place. Rude, unprofessional, and lazy. Beware!
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November 2022 by Kristina
Only place in town open to service tires on a Sunday. Nice folks for us back on the road after a quick fill-up!Service: Tires
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October 2022 by James Edwards
Avoid at all cost, I called to make an appointment he acted too busy I wait the two weeks for a tire rotation and balance to be told when I come in it will 15-20 minutes past my appointment time which was the first appointment of the day Why make appointments if you can’t keep them. Won’t use neither should you if you value your time.
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August 2022 by M Sjulin
EVERYONE, PLEASE BEWARE! We were treated horribly by the OWNER of A-1 AUTO SERVICE! While visiting Salida, I hired this company for a tow and during the tow, my car was damaged by the owner (CHRIS COLLINS). He reassured me he had insurance that would cover the damage he did. He had me follow Him back to the business where I paid for my services. Then when I asked for his insurance card he quickly looked under the cabinet and said, “Oh, I guess you will have to call the shop back on Monday and ask the office lady to give it to you.” It felt “shady” but I want to believe the best in people; so, I called like he asked and THEY REFUSED to give me their insurance info! ?When I got upset, the woman I spoke with (named CHANDRA) actually said, “Well, maybe you shouldn’t have gotten your car stuck!” I could not believe it. This was our 7th family vacation to Salida and we’ll never be back! COMMUNITY MEMBERS- PLEASE DO NOT refer tourists to this horrible company!Service: General repairs & maintenance
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August 2022 by Mickala S.
EVERYONE, PLEASE BEWARE! THIS SHOP AND OWNER treated us HORRIBLY! While visiting Salida, I hired this company for a tow and during the tow, my car was damaged by the owner (CHRIS COLLINS). He reassured me he had insurance that would cover the damage he did. He had me follow Him back to the business where I paid for my services. Then when I asked for his insurance card he quickly looked under the cabinet and said, "Oh, I guess you will have to call the shop back on Monday and ask the office lady to give it to you." It felt "shady" but I want to believe the best in people; so, I called like he asked and THEY REFUSED to give me their insurance info! When I got upset, the woman I spoke with (named CHANDRA) actually said, "Well, maybe you shouldn't have gotten your car stuck!" I could not believe it. This was our 7th family vacation to Salida and we'll never be back! COMMUNITY MEMBERS- PLEASE DO NOT refer tourists to this horrible company!
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August 2022 by Mickala S
EVERYONE, PLEASE BEWARE! We were treated horribly by the ***** of A-1 AUTO SERVICE! While visiting Salida, I hired this company for a tow and during the tow, my car was damaged by the owner (*************************). He reassured me he had insurance that would cover the damage he did. He had me follow Him back to the business where I paid for my services. Then when I asked for his insurance card he quickly looked under the cabinet and said, Oh, I guess you will have to call the shop back on Monday and ask the office lady to give it to you. It felt shady but I want to believe the best in people; so, I called like he asked and THEY REFUSED to give me their insurance info! ??When I got upset, the woman I spoke with (named ******** actually said, Well, maybe you shouldnt have gotten your car stuck! I could not believe it. This was our 7th family vacation to Salida and well never be back! COMMUNITY MEMBERS- PLEASE DO NOT refer tourists to this horrible company!
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July 2022 by gwen meythaler
I love the competence and friendliness at A1 Auto. I've taken my vehicles there for many years. Chris, the owner, is fair and honest too. Best place to take a car in Salida!
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June 2022 by Athena Kendziora
My son was in a horrible accident driving from Louisiana to Utah. They towed his car and he was taken to the hospital. When he was released they were closed. We had family who were over 2 hours away pick him up. They came after closing so we wouldn't have to drive an extra 4 hours the next day to get his things. I can't thank Chandra enough.
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February 2022 by the daves i know
This was the only place open on Sunday morning to help repair a flat tire that I had (I had two flat tires overnight while I was out working my courier route). Jordan was the young man who fixed my tire and got me back on the road in just a little over a half an hour so I could make it to my next job. I would also like to mention that Georgia who cashiers/business office is a really hospitable person and I had a real nice time chit-chatting with her a bit while I waited.Good folks and there to help in a pinch.Thank you guys for helping me.Service: Tires
