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January 2024 by Lindsay Winn
Great experience! The staff was very kind and helpful and they were able to fix the leak in my tire quickly. They turned an emergency situation into a slight inconvenience-thank you!
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January 2024 by Gary Cuffe
They made me an appointment for a complete tire mount and balance on Dec 30 2023. Drove down from. Buena. Vista to find out they were closed no cal no anything. A waste of fuel and time. Piss poor customer service as far as I am concerned. If you can’t make an appointment for a customer properly then you need a new job. Piss poor!!!
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November 2023 by Joseph Harrington
Enroute to Poncha Lumber, had a flat tire on Hwy. 50. Two gracious people stopped to inquire about my safety, one in a dump truck with an air compressor who pumped me up enough to get to Big O where I had great and quick service. Thanks to people in Salida and to Big O.
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November 2023 by Mick McCormac
Great staff. Definitely had my best interests in mind when I was buying new tires. Fixed me up with a great deal!!
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November 2023 by Lisa G.
Would have given 4-5 stars, BUT... When we picked up our vehicle it wreaked of cigarette smoke. Gross!! Probably won't be going back. Sad bc the have the tires we like and overall service is good. I hope they remedy this.
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September 2023 by Michael M.
Amber and her family continue in their awesome father's footsteps. impressive small town service, and great at all things tires, as well as the UHaul segment of their business. Amber has gone out of her way more than once for us. Even when I had caused challenging issues related to UHaul, her positive and empathetic attitude never faltered. prepare to be well taken care of, the old fashioned, small town way. Rare, indeed these days...
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September 2023 by Gerald Adam
Sadly, two and out!I've been going there for a few years and haven't had any problems. That changed this month. I sent my S.O. there for a tire rotation. Made an appointment so everything should have been easy. 1.5 hours later and 60 dollars later the tires were rotated, not balanced, nor did they check or correct the air pressure. I did that when I got home.I also made an appoint for myself. Since I bought my tires there, why not take advantage of the free rotations and balancing. When I arrived the person in front of me in line did not have an appointment. He dropped in to have a leaking tire repaired. He was in and out in 20 minutes. Forty minutes later they hadn't even started on my truck. At that point I had to go back to work. I went to go get my keys and I was told they could start on it now. I didn't say anything, but I was thinking, "why not start when I made the appointment and make those that don't have an appointment wait."Two major missteps in a row is a very bad sign.
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September 2023 by Alexander Speaker
I regularly drive from Denver to experience the consistently excellent customer care and services this shop provides its customers. The shop is always timely, clean and without any complaints to speak of on any of my vehicles concerning the quality of the work performed. Excellent technicians.Truly appreciative of this Big O and it’s staff.
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September 2023 by James Vonwiegen
I got tires ordered here and an alignment done. Nice place, nice ladies at the front desk, just seem incredibly busy. They did not have me down for an alignment even though I called about it and once they did the alignment it was not to the specs I had sent them. Good shop, but seemed over run with a lot of stop in people or something and maybe forgot or got to busy.Happy with the tires and Mount and balance, as they refunded my alignment so I can go elsewhere.
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August 2023 by Courtney Neill
Noticed the tires on my trailer were wearing on the inside after hauling my side by side through the mountains. Nervous to drive it back to Oklahoma, I stopped in at this tire shop. The 2 ladies up front were extremely nice and were able to get us in right away. The guy changing out the tires was also nice and helpful. Overall, quick and easy experience.
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August 2023 by Scott Henderson
I was in a bind a when I pulled into Salida with a flat tire and no spare. Big O Tires was able to patch the very large hole and fix the dented rim, which allowed me to get home. They fit me in on a busy Friday and I only had to wait a few hours. I appreciate your help.
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July 2023 by Monica Koch
I was on vacation and experienced an irreparable flat tire. The towing company suggested Big O and I called ahead for an appointment. Even though we had to wait a few hours, I was extremely impressed with the experience. Every person we encountered was beyond nice. They kept me up-to-date and actually got my car fixed quicker than anticipated. The cost was also very reasonable. I didn’t plan on getting new tires 1200 miles from home, but I honestly couldn’t imagine a better outcome. As an added bonus, my friend and I were happily entertained by the resident cat, Mr. Bjorn, who more than likely sensed our distress and sat on our table (purring and providing head-butts) to cheer us up.
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July 2023 by Glenn G.
Great place, I had a flat on my sprinter van to fix a write up an expensive, helpful, courteous Brock follow up a mask if you ever need any in Salida!!
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July 2023 by Helen Myers
Sent my mom to get her tires aligned, she wasn’t given much detail, she was just told service couldn’t be performed as she was having a transmission issue. I called later and got a rude receptionist.I was in no way trying to be rude myself, and when I had a question that could have been interpreted as such I clarified only to receive further attitude. Would not recommend this location
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July 2023 by Aj Deutsch
I tried calling them because I need to know if they can get me something ordered for my car by tomorrow and all the robot said was nobody is available to take your call. It's nobody's available to take my call then this place is not worth anyone's time. Maybe they should hire somebody that can take people's phone calls because it's a business
