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March 2024 by Marina Lopez
My son bought a beautiful Audi s6 and unfortunately the check engine light popped on not long after purchase so we took it to an Audi dealership and they had it for a week and couldn't figure out what was wrong with it and we ended up bringing it here to auto imports of Denver and they figured out what was wrong with it within 20 minutes of having it, they are very thorough and will actually show you the work they are doing. Now his Audi runs perfectly! Thank you guys and especially bo you all do great work.
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March 2024 by Rick Willard
This was my first trip to AutoImports of Denver, and I had an excellent experience!I purchased a 2014 981 Porsche Boxster S last year, and it needed a 40k major service. I also knew that the car's brakes were at the end of life, and it had an issue with the microswitches on the convertible top. All of these issues could be handled by AutoImports, as they have years of Porsche experience. And, frankly, they have a labor rate that is 25+% below a dealer. Nothing against a Porsche dealer, of course, but I just wanted to get these jobs done right and for a reasonable cost. I'm not trying to turn back time, put this car back on the showroom floor, or anything else. I just want it in top condition, so I can drive it for many years ahead.I was thoroughly impressed with the front office manager, Beau, and his knowledge of this car - which is my first Porsche. He was all over the diagnosis, the recommended repairs, and the detailed communication of what had to be done. The shop also did a thorough inspection of everything else to make sure I had details of the status of the car with me as the new owner. Thankfully, my 10-year old 981 Boxster S is good to go for many, many miles.I wouldn't hesitate to take my car back to this shop in the future. I highly recommend them to anyone considering a partner to work with on the maintenance of your car. Cheers!
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March 2024 by Mitchell Gearhart
I took my car for the first time here and had a great experience. Talked to Beau and he walked me through what it would take to get my car caught up on annual services. No high pressure. Will be taking my both my cars here in the future.
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February 2024 by Michelle Holden
Although I wasn't able to get my car fixed here, because it was still under warranty, I will definitely bring my car in when I have issues without the warranty.Very friendly, and helpful.
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February 2024 by Sarah Vigil
I may be a Colorado Native but I am terrible at driving when it’s icy out. I had quite a bad accident with a curb and my car was not drivable at all. Auto Imports and their team literally saved me. When I struggled with my insurance company they stepped up to help, they made sure that my car was safe before letting me drive it again, and I swear it runs better now than it did before. Jeremiah, Beau, Dylan and every else there…THANK YOU for rescuing this damsal in distress!
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February 2024 by June Buff
Great experience! I will not take my BMW anywhere else going forward!
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February 2024 by Alex Mendez
Great service
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February 2024 by Cate Duvendack
Quick and efficient service. All costs explained. Would recommend. I have a range rover sport hse and it was well looked after.
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February 2024 by Leigh Sargent
First class work. The loaner car is a much appreciated bonus.
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February 2024 by Daniel Steeves
They online appointment system was great coupled with a very thorough web/mobile self service opt/opt out process. No pressure service.
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February 2024 by Natan Getschel
Super fast to make and complete an appointment, really responsive. Great!
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February 2024 by Patrick D.
Hourly shop rate here is extremely high. Didn't feel that everything was exactly as transparent as one would hope and didn't see what was done to my vehicle was worth the high cost. Bo is nice enough but I wish we would have had a more detailed conversation before leaving my vehicle, which at the end of the day was partially my fault for not reading through things thoroughly. All the things that were going to be done to the vehicle should have been discussed previous to me leaving which they were not. Wouldn't bring my car back here solely due to the lack of transparency.
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January 2024 by Dave Ellis
Audi Q5 was brought in and was quickly diagnosed and fixed. So much better experience than the dealer
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January 2024 by Tifany Lake
DO NOT USE THIS MECHANIC! We were loyal customers, bringing our Mini here for eight years. The past two years we spent thousands, trusting them. Jeremiah, the senior mechanic, was always respectful and Beaux, the manager, was friendly and had a kind demeanor. Things changed very quickly and the owner was really bad.We brought our car in because it was over revving and they gave three recommendations, none of which were the clutch. We paid more than $1,000 this time, trusting them. A week later we brought it back because they “offer a warranty on their work” and they said they missed the clutch, they should have included it and it would cost $3,800 to replace.Our car is 10 years old and, had they recommended a replacement, we would have gotten a new car (which we did yesterday). They refused to refund the misdiagnosis and refused to return our five polite but concerned calls. Beaux said “Chris has NEVER refunded anyone ever”. Chris, the owner refuses to take responsibility for poor service and despite our loyalty we were treated like jerks. In the end, the team was terrible and they robbed us of more than $1,000. Go to Christian Brothers Automotive for European cars or literally anyone else. I’m so disappointed and hope you all can avoid spending thousands on work you don’t need.
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January 2024 by Indira Guzman
Courteous, speedy, and polite reliable service.
