Michaels, the renowned craft and party supply store, offers an expansive assortment of art supplies, fabrics, canvases, yarn, knitting & crochet materials, frames, floral, scrapbooking essentials, beads, jewelry kits, Cricuts, and various craft machines. The store provides a convenient one-stop-shop for all your party planning needs, including balloon inflation, party decorations, gift packaging, favors, tableware, and seasonal occasion decor. Customers generally have a positive in-store experience, praising the store's cleanliness, organization, and helpful staff. The self-checkout system is also appreciated for its efficiency and ability to seamlessly process coupons. However, some customers have encountered issues with the credit card-only self-checkout, where staff members may not always provide the best customer service. The Sheridan branch, in particular, has received praise for its exceptional customer service. A store manager, Trevor, was recognized for his exceptional assistance in helping a customer gather donations for an assisted living facility, going above and beyond to ensure a positive experience. Overall, Michaels is a go-to destination for craft enthusiasts and party planners, offering a wide range of products and a generally pleasant shopping environment. Customers are encouraged to visit the Sheridan location to unleash their creativity and enjoy the store's offerings.
Over priced. The employee could of helped out more with finding items.
July 2024
The staff was most helpful in assisting me select a frame for a sentimental picture.
July 2024
Until this store has a better system to pick up orders I advise against making online pickup order at this store. However the in store experience is good . Staff is usually polite and store is clean ..
