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August 2025 by Patrick Cline
DON’T WASTE YOUR TIME. Or allow these people to. I am only continually appalled at the way Colorado businesses treat military veterans. Tried to get an estimate the easy way, using the power of the internet. “We don’t do email estimates.” So, like what… you don’t use email? I show up physically at the shop with a list of parts I need replaced which would only require minutes to receive and pair with a few quick photos. “We only do estimates by appointment. Whether it takes five minutes, ten minutes, fifteen minutes or twenty minutes.” Ok let’s set an appointment. I show up for the appointment. “We don’t use outsourced or customer provided parts.” So what you’re saying is your customer service skills along with your hearing need serious improvement. When I tell you in person I have parts and you send me away to set an appointment knowing I already have parts, you choose to give me the run around? Just go elsewhere guys. And when the “community manager” reaches out to “try to make it right” they don’t care. You can have employees that have never left a review on Google keep posting 5s, but can’t erase the 2.0 on Yelp.
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August 2025 by Howard lashen
Kept me informed and finished the work on time. Excellent customer service
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August 2025 by Matt Wyatt
Great team!
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August 2025 by Kim Steed
They had great communication throughout the process, did a great job on the repairs, and got it done fairly quick. Highly recommended!
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July 2025 by ruth turner
Great service and knowledgeable staff
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July 2025 by Nilton Nuñez
Turnaround is long, but they are very good
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July 2025 by Wendell
Very professional, did a great job
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June 2025 by Juliette
Excellent Shop. Great staff and technicians
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June 2025 by Eric Spriggs
Great communication from Josh and Sara
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May 2025 by Cameron Martin
Had a great experience!! Ben was who checked me in and had me confident that the job would be done perfectly. It didn’t take long to finish the job and the great lady’s in the front office helped me get my car right at closing time right before the holiday weekend!!! Ben was also there when I picked up my car and was in a great mood and was helping comfort a gentleman that was having a real hard time with his day because of his damaged vehicle. Thank you Ben and team for everything you do!!! I would recommend caliber to anyone that needs a repair done right!!!
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May 2025 by Mae Harris
My experience was great! Silverthorne was busy but Dale and Sarah helped get my car done sooner through the Loveland location. Excellent work and great customer service!
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May 2025 by Travys Armitage
If I could give them zero stars I would. Josh is unprofessional and rude. They don’t stand behind their lifetime warranty. I wouldn’t pay my worst enemy to go to this place.
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April 2025 by Jonathan Knopf
Great staff and great repair results.
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April 2025 by mikhael cohn
Rock solid. No issues. Great communication. Need auto body work ? Go to Caliber !!
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April 2025 by Leanne Shaw
Very high quality of work and customer service! Expect delays because they're so busy and reliant on your car company for parts and calibrations, but they keep you informed of everything and set realistic expectations.
