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November 2023 by Shari Ximenez
Love this place so beautiful the most amazing staff ever such a sweet
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November 2023 by D Sk
This hotel was an all together pleasant experience.Food & drinks: Had my 1st room service experience and loved it.
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November 2023 by Hayley Hurd
It was so cool staying here and learning the history of the building. Leslie was so sweet and helpful during our entire stay. I can't wait to come back!
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October 2023 by Simone Kuzma
I'm a Tour Director and travel all over the West. I know good places when I see them! This hotel is FANTASTIC and the service is OUTSTANDING! Great location, nice place to stay. But the people who work there made this experience stellar. THANK YOU Jim and team for your WARM welcome (literally - with hot tea and a warm blanket). Your humanity and kindness is EXCEPTIONAL and soooooo very APPRECIATED!!!!!! Thank you all, can't wait to stay there next time!
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October 2023 by Rachel Brower
This is an interesting hotel because of all of the older fixtures, furniture, carpet, etc. but I wouldn't stay here again. You hear EVERYTHING on the outside of your room - not just from the street, but from inside (hallway, your neighbors, conversations of people on the stairs, etc). Most guests figure this out pretty quickly, so when they get to their rooms, they quiet down so they aren't making much noise for everyone else, but yeah... it's 3:30am right now and I'm sitting here awake because someone in my hallway has been coughing up something gross all night - and I can hear it from my room. It's loud enough to keep me awake at night. Even though everyone's doors are shut, there are these windows above each room and they all seem to be open. Since I'm not 7' tall, I can't reach mine to close it (if it can be closed). I assume the other rooms are the same. So we all hear every little thing happening in everyone else's room. If you're a heavy sleeper and you don't mind hearing what your neighbors are doing before bedtime, by all means... come stay here. We assumed it wasn't that bad and that maybe some others in their reviews were exaggerating. Nope. You hear literally everything. I can't spell this out enough - EVERYTHING.Other than that, I can say the room was clean when we arrived. No one ever came to clean our room and the woman at the counter didn't say that there wouldn't be any housekeeping services, so we were a bit confused about why housekeeping never came. All in all, I think the price should be lowered and a couple things should be made clear to the prospective guest at this hotel:- you will hear EVERYTHING your neighbors and those outside are doing/saying for the entirety of your stay. Good luck sleeping.- you won't receive housekeeping service here.For those who are older, or have trouble walking: there is no elevator and you will have to haul your luggage up the stairs. There are high ceilings here, so the staircases have many steps. I'd suggest asking another guest at the hotel to help you carry your luggage because the girl at the front desk is unable to help.If you arrive at the hotel and see a note on the desk saying that they'll be right back, call the number immediately. The front desk person isn't far, but won't come to the front desk unless there's some level of urgency conveyed to them over the phone, that a line of people are now waiting to get checked in.Rooms: - you will hear EVERYTHING your neighbors and those outside are doing/saying for the entirety of your stay. Good luck sleeping.- you won't receive housekeeping service here.Safety: The front desk gives you a physical key to your door. Not to say there are a bunch of criminals running around, but it wouldn't be hard for someone to walk upstairs and pick the lock to your room. Make sure to engage the chain lock on your door (pretty flimsy, also doesn't give me a lot of confidence).Food & drinks: There are two breweries within one block from the hotel, along with a few other restaurants on this street. This is a small town, so those breweries are pretty much where everyone goes for dinner.Noteworthy details: - you will hear EVERYTHING your neighbors and those outside are doing/saying for the entirety of your stay. Good luck sleeping.- you won't receive housekeeping service here.
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October 2023 by Eric Swanson
It's such a cool old historic wild west hotel! If you take the train from Durango, definitely stay a night here. Downtown is completely walkable.
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October 2023 by Brittni Nack
Love staying here! It's a beautiful hotel and Silverton is such a great little place.
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October 2023 by Philippe HOLTZWEILER
Really one-of-a-kind and beautifully renovated throughout. This is definitely a special place, and as 'Grand' as the name suggests. And Silverton itself is worth a trip. To round things up, the owner and the staff are very friendly. We'll be back!Rooms: Beautiful and sizable, excellent mattress, fully renovated bathroom.Walkability: Central, convenient location.Food & drinks: As nice saloon belonging to the building is located next door.Noteworthy details: Check the historic baby grand in the lobby, a piece that is over 100 years old and adorned with beautiful carvings.
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October 2023 by Cullen Hall
My wife and I decided to take a last minute trip to Silverton to stay here because we saw it online and our anniversary is soon. When we arrived at the hotel the town was having a power outage to upgrade the power grid. To be honest it was pitch black and all I could see was the moonlight reflecting on the mountains, great experience. When we got to our room we had quite a few issues. After having spoken to some locals this seems like an extremely rare occurrence. We spoke to the hotel about said issues and they could not have possibly handled it better. A room upgrade came with this handling as well as a bottle of wine. The owner even stopped to speak with us when we entered our room. I have to say they couldn't have done any better we are so happy with our experience we will certainly be back and I can't recommend this enough. If you are looking to do anything in the area I would stay here! The 40 minutes to Ouray and an hour to Durango are well worth it.Nearby activities: There are lots of great hikes in the area. The mayflower mine and Silver lake hike are only a 6 minute drive, not mention hikes in Ouray and Durango.Food & drinks: The restaurants in Silverton are all great with great service. My favorite were the cafe and saloon located within the hotel itself!
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October 2023 by 80237travel
I returned to the Grand Imperial Hotel for my fourth or fifth stay when in Silverton recently. For about $170, the hotel is an excellent value given the absurd rates charged by the more fashion Wyman at the other end of the main street. I did complain to the front desk about the description of my room. I booked a mountain view room on the third floor. Calling the room a mountain view is a little misleading. It's really a downtown view with one small side window that has a semi-obstructed mountain view. A more accurate description would be "partial mountain view." That aside, my room was clean, well-appointed and very comfortable. I wish they would improve the pillows. The pillows were horrible. Just really poor quality and not comfortable. The pillowcases were also mismatched. Another small improvement would be adding a power strip with additional electrical and USB outlets as there is literally no place to plug in more than one device. Things to keep in mind if you stay here: 1) The front desk isn't staffed 24/7. 2) They are very strict about 11 am check-outs and 3 pm check-ins. You aren't going to get a late check-out. 3) There is no elevator. So you probably don't want to stay here if you have mobility issues. There is no bellman or porter to assist guests with luggage up and down the stairs. 4) There is no restaurant for breakfast. They offer a limited room service menu for breakfast from the attached coffee shop. Think pastries, sandwiches and coffee. That's it. If you want eggs, good luck because when I stayed there wasn't a single restaurant in Silverton that was open for breakfast.
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September 2023 by DebiKedrow
Beautiful 140-year old hotel that has been renovated. It feels like stepping back in time - but still has modern conveniences. We had 3rd floor room with private bath, and the bath had a claw foot tub with shower and beautiful tile. The room was nice - had a great view of the mountains. There is no elevator, which I understand due to age of building, but it would’ve been nice to know ahead of check-in. Definitely ask which floor if mobility is an issue. There was coffee/tea, but no breakfast. It was a neat experience to stay here.
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September 2023 by Estell e de Bruyn
Rooms are clean but no lift. You have too carry your own luggage to your room. 50 stairs.
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September 2023 by Silverton Sausage Company
Really cool historic hotel. Worth a visit!
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August 2023 by ricka556
We expected a rustic hotel (we've learned that "rustic" really means old and rundown). We were pleasantly surprised. Our room was up-to-date, clean, and spacious. And the location is perfect. When we return to Silverton, we will not consider staying anywhere else.
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August 2023 by Travel15733867926
The room was quite nice and the staff was friendly. It was great to have a restaurant and a coffee shop on site. The location was also good. The only downside is no elevators. There are only three floors but when you’ve packed for a two week trip, it’s a little tough carrying all your bags upstairs.
