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January 2024 by Angela Coxe
Very fraudulent sales practice. It's unfortunate that the things they do are legal. No one should ever give ATT their business.
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December 2023 by Christina Sullivan
Orianah Rocks the Att store, she is very knowledgeable and gets my issues solved every time I need help.
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November 2023 by Grace Bucini
The staff are extremely knowledgeable and efficient in transferring 5 lines from Verizon. Joylynn processed our order efficiently with expert knowledge Shiloh was very knowledgeable. Orianah stepped in to assist to transfer Samsung to iPhone seamlessly
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November 2023 by Lindsey Harr
Orianah was very knowledgeable and helpful!
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May 2023 by Shay Crawford
Joylynn was so kind, helpful and professional. She is so great!!!
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December 2022 by Scott Hampton
Joy Lynn helped me with a phone issue. I saved the day great job.
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July 2022 by Lilliana Montney
We had amazing experience with Joylynn! She was so helpful, respectful and so kind. I most definitely recommend Joylynn for any problems!
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July 2022 by A Huff
This retail store has horrible customer service. As the associate (who was not wearing a name tag) informed me, this is only a retail store. Don't bother going into the store with the intention of changing your wireless plan. Save yourself some frustration and call AT&T yourself. Or drive to Glenwood Springs.
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May 2022 by Angus Shaw
Fantastic and timely service. Joylynn assisted me in trading in my old phone, the experince was both pleasant and easy.
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April 2022 by Barry Johnson
Hands down couldn’t be worse customer service. How can a company only have the capacity to keep receipts for 3 days in their system and refuse to exchange items without a hard copy of it. It’s 2022. Walmart next door takes returns with just the credit card. Management really needs to evaluate the quality of the people they are hiring here, it’s truly a disgrace and couldn’t be more frustrating.
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January 2022 by Theresa Fox
The savings we thought we were getting did not show up on our bill, but numerous ridiculous other charges did. We spent ALL day trying to get our service switched over. The manger was professional, but they were clearly understaffed. Maybe they need buzzers like busy restaurants so you know when it is finally your turn.
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August 2021 by Michelle S
Just worked with Mallory at the Steamboat AT&T to set up 2 new lines for my children. She was so patient, helpful, and just awesome to work with. She helped save us money, which made us very ? happy! Could not recommend her more! This could have been stressful but she made it delightful.
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August 2021 by Leonard Browning
Mallory was extremely helpful and knowledgeable. She answered our questions and solved our problems, she is the best. Luis was available at the end of our time and he was more of the same-well run and professional store! We expected to spend a couple of hours upgrading 2 phones and bedding help with several issues, we were ther just over an hour.
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August 2021 by Stevie Pruitt
Absolutely incompetent employees. Spent hours on the phone with ATT which got me no where, thought I could get some help from these guys and was basically told that they are not ATT, they are Active Communications and that they are not tech support. Wouldn't spend a dime at this pathetic excuse for a store.
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April 2021 by Kristie Lynn
I went into AT&T on Tuesday I needed help getting a IPad on my plan! Luis was so very helpful, he took all the information for what I was looking for made it so easy and pain free, He was so nice kinda and very very polite! He made my day! I was having a rough day and when I left the store I was happy with what I got and didn’t have to spend an arm and leg! Luis was the best and I will definitely come back! Also the COVID protocol was easy to understand!
