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May 2023 by Danielle H.
The electronics that they sell, even though brand name are utter CRAP I bought a Bissell vacuum and they wouldn't take it back. It is now just a glorified hand vac and the vacuum stick portion to only serves as a charger the fact that they wouldn't take it back even though I have the credit card that I used proves that this is just a racket and they don't mind selling inferior products even if it means losing somebody's business I was going to purchase quite a bit more electronics, but I refuse to do that now
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September 2020 by Zack K.
Typical Walmart. You should never step foot in it. I did, unfortunately, and my only saving grace was the lady at the sporting goods counter. She was amazing. Run away otherwise.
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July 2020 by Donna C.
As far as Walmart goes, this one is pretty good. Technically a Super Walmart, it's on the small size. They carry food but nothing fresh, only refrigerated or frozen, and non perishables. Many of the other Walmart staples (clothes, home, pharmacy, personal items). Popped in to pick up sewing supplies while spending a week here in Steamboat. This store was clean although a little crowded with merchandise, probably because it's small. For COVID precautions they seem to be doing good. Masks required (by county). All staff elevating masks. Aisles were indicated one way. For the most part people were respecting one another's personal space.
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April 2020 by Lib B.
I have been very disappointed in the Walmart garden center-in Craig. I Have tried multiple times to reach someone by phone with question no one answers the phone . When I ask for the department manager I'm put on hold with no answer. When I'm in the store I still can not receive any help. Very frustrated, have been going to Steamboat or Ace because they seem to have people that are helpful. Hopefully my review has an impact, it would be more convenient due to where I live.
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October 2018 by Deanna S.
My partner transferred money with this Walmart. He lost his receipt with the confirmation number for the recipient to receive the cash. Totally his fault for not keeping track of it. However, when we went to Walmart to figure out how to find the code, the women at the counter was incredibly rude and dismissive. She told him to call Moneygram. He called MoneyGram multiple times, and they could not find him anywhere in the system. He called Walmart back, and the same women he worked with before hung up on him multiple times! We spoke to the store manager the next day, and she claimed she'd call us back after investigating the situation. Two weeks later I come back to Walmart and speak with the Assistant Store Manager. She had now idea about the incident or how to help. They claimed they had no way to retrieve the code for us. A very helpful Manager, named Daniel, told us MoneyGram was only for transferring out of the country. He called the correct company, and got the code back within 5min. He was professional, intelligent, kind, and helpful! Even before this event I have never had a good experiences with any of the Walmart workers at this store. Daniel seems to be the only competent employee they have. He deserves recognition and a raise!
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March 2018 by Shemeka B.
Visited in December 2017! This is a small Market Walmart with a small selection of practically everything. This location was extremely close to the Cabin we rented, along with the the City Market and liquor store. The Sales Associates were very friendly and very helpful while looking for wool socks. I even invited them to our Cabin to eat Mexican food and Margaritas, I know very dangerous! If I am every vacationing in Steambooat Springs, again i will definitely visit this Walmart.
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August 2017 by Elsie G.
Great location! Close to other nice markets and stores. Like always friendly service and a variety of items available from food, clothes and shoes. Glad there was a Walmart in this town!
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August 2017 by Jay H.
I used to spend a lot here. More than enough for a few ppls paychecks.., not anymore after I recently tried to return some gunpowder. Not that I wasn't allowed to return it. I understand it's busy there and when I asked upon purchase an employee might give me the wrong answer that I could return it. It's that customer service rep that barks at me asking where I bought it after I hand him the receipt and he scans it. It's also the manager that was standing right there not giving a care about my customer service experience . I'll be happy to spend my money elsewhere that cares about its customers instead of treating them like a criminal because you had a lack of customer service to begin with when I initially purchased the item and now I'm stuck with a product I cannot use .
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April 2017 by Marci V.
Wow, I am surprised at some of these comments. Having been a property owner since 1986, I have seen a lot of changes in Steamboat and while there was controversy when Walmart first came to town, I am glad we have a Walmart! Steamboat will always have a smaller Walmart, because that was part of the (city) deal when they were allowed to come - the size limitation is the only thing that precludes if from "Woo hoo - as good as it gets!" After all, we are talking Walmart and not Neiman Marcus! Seriously, if you have an issue, talk to the store manager, Carrie, who has been there for over two years - she cares and is working very hard to make the store a good one. If you want something special to be stocked, she will try and get it. But also, be fair - we all have our limitations and remember, the employees that work there live and eat in Routt/Moffat county too!
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March 2017 by Summer J.
The new remodel is great- store is clean and has a great variety of products! Carrie and staff are super friendly.
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September 2016 by Anne T.
If you are going to get a camera of any kind DO NOT GO TO THIS WALMART!!!! They are not helpful and they will sell you on stuff that they dont even have in stock.
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August 2016 by Carly M.
Literally, the smallest, least-stocked Walmart I have ever been to. Their shelves are bare and the selection beyond sucks. Good luck finding what you want here.
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July 2016 by D T.
It's not a super center but has food selection-frozen & canned. No produce. I liked it & staff was friendly. Get your fishing license here to fish the local ponds! Great service!
