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January 2024 by Thomas Duffy
If you are looking to build a house in this difficult economy, and you want to work with a real professional who has deep knowledge of the construction industry, extraordinary customer service/communications skills, and an all-around fantastic, can-do attitude, contact Mountain Valley Bank and ask for Karla Trevithick. This bank and this woman are incredible to work with. We have worked with her for over a year building a log home during difficult conditions, and she has been with us every step of the way. Because of her command of construction finances, she can answer any question with authority. If she somehow doesn't know the answer, she does the research and figures it out. We couldn't have asked for a better, more competent, more friendly banker to help us with this process. Karla and Mountain Valley Bank are TOP SHELF!
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December 2023 by Jan Gilbert
I was in the process of trying to get a loan with this bank. I was refused. The manager accused me of things I did not do or say. He was very rude. The woman I had worked with was good to work with.
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August 2023 by Al Deeds
Mountain Valley Bank allowed Moses Mikaelyan to CASH over $39,000.00 checks made out to GOOGLE, that he stole from my business. He just endorsed the checks with his almost illegible scrawled signature and Mountain Valley Bank allowed him to cash them or deposit $39,000+ into his account. How irresponsible is this for any financial institution? Can you find a check on the street and Mountain Valley Bank will allow it to be signed and cashed by anyone? Stay away from this bank, they are completely dishonest and slimy. To verify this just look at the front page of the Steamboat Pilot &Today newspaper of August 11/2023 and read the front page of this newspaper, lower left corner. This is a shady bank that allows this kind of fraudulent practice. Better yet they won't even talk about it to me the person the money was stolen from. If I could leave a zero star review I would. Beware of this bank, they are very careless and sloppy with YOUR money!!
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November 2022 by Wiley Thayer
Opened a “free” account. Didn’t use it for 6 months so they decided to charge me a non usage fee which put my account into the negative. Since I now had a negative account balance they decided to close my account.They did decide to give me my money back but I will no longer be banking with them as it is likely I won’t use the account for 6 months again.
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August 2021 by Sarah Jean
Save the lectures for the people that don't work three jobs. Paula at the Meeker branch told us that she turned off our recurring payments on Friday, which I thought was a great favor as I switched those bills to another bank with better benefits. She forgot to tell us that she couldn't actually turn off all our recurring payments. This week I paid a bunch of bills twice, not knowing that I was doing so (because I foolishly trusted said woman at bank). When we called to ask w
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August 2020 by Nora Matteo
I love my new bank! Everyone is friendly and knowledgeable. Having two locations is super convenient for me. Working with locals is always my preference.
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July 2020 by NRS cole
Absolute worst banking experience I've ever had. This place is run bye a bunch of crooks.
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April 2020 by jesse martin
Worst bank in the United States do not bank here
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June 2019 by Stuart Handloff
The best local bank in Steamboat Springs! Great customer service and a real commitment to the community. 10 stars!!!
