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April 2024 by Trent M.
Whoever the lady is working there thinks she knows everything horrible customer service skills anyway very rude and the vibe was bad don't shop here
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August 2023 by Amy W.
I just moved to the area and Paws 'n Claws has quickly become my favorite pet store. The staff is always really friendly and helpful, and they offer a large variety of food, treats, supplements, toys, collars/leashes, etc. On one occasion I was looking for a life jacket for my reactive dog - the staff offered that I could take one of the jackets out to my car to try it on my dog prior to purchasing it. This same dog has terminal cancer - the staff has helped me on many occasions to find various items for him: calming supplements, low-fat rawhide options, etc. Whenever I bring my non-reactive dog in the store, she always gets lots of treats (with permission) and attention from the staff. She's a big fan of this store, too. It's clear that they truly care about their human and pet customers! Thank you, Paws 'n Claws for always taking such great care of us!
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August 2023 by Andrea D.
They had everything I needed and more. Definitely my favorite pet shop in steamboat!!
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August 2023 by Aimee Upchurch
If you're looking for a more natural based store for your fur babies, this is the place to come! Staff are very friendly, and a fun and relaxing vibe about the store. You can easily tell that they're heart is in it!
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July 2023 by Gabby Garcia
Amazing super friendly staff :) and the reviews on here saying "prices are high" are ABSOLUTELY FALSE! they have competitive prices even BEATING prices in the front range!! Awesome range of products! Loved that they had some local steamboat cutie bandanas! They have great food brands I already love and great products perfect for mountain living! I will definitely be back for one of those slip leashes and maybe a ruffwear cooling coat.
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June 2023 by Pamela Ruffalo
Purchased from them once.and rude experience Second experience I parked there going to T mobile, no other space available.stalked by maniacal employee and not left alone as I was securing my grandson’s seatbelt. It was crazy. Know that this is illegal. They do not own the space and you cannot not be harassed like this. He frightened my grandchildren. You can park in front of any store if it is the only available space. This man frightened myself and my grand children . I was not sure how crazy it would get, he was almost touching me and only about four or five inches from my face.
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February 2023 by Susan Engle
Everyone who works there really loves animals and are so helpful.
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November 2022 by Ruth Burke
Love this store!! If they don’t have they’ll order it. Love their selection of raw foods. Prices are fair. But customer service is the best.
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October 2022 by Jeff Buczynski
This is a great local store. They have a tuxedo cat that patrols the store and if you are lucky you can see it sitting in the doorway monitoring those who enter the store. Great place, and great options.
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October 2022 by Brittany Frydenlund
The “rewards” program is terrible. No reminder you have points and the workers don’t bother to tell you when you have e rough for $10 off. Can’t use more than 1 $10 off a day. Either get rid of the rewards program or let people use more than 1 in a day. Everything is already expensive enough in this town we don’t need to also be spending 20 bucks on one single dog toy when they are 5 dollars on Amazon or at petco.
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September 2022 by Jerry Hernandez
I've gone in on a regular basis over the years and have noticed a decline in their customer service. No idea why. I've written it off as everyone has a bad day, but this last time was the worst.
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August 2022 by Suzanne Smith
Excellent, well stocked pet store with high quality products and helpful staff!
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August 2022 by Dave Larson
Excellent pet supply store run by great people--highly recommend!
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August 2022 by Craig Klatka
Nice pet store and staff very friendly and helpful
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May 2022 by Adam Bragg
HIGHLY RECOMMEND! Our favorite go to for all things pet. They have a knowledgeable staff and friendly environment with tons of products to choose from. We buy our dog food there every month and also got a good deal on a car crate, treats and toys. Rewards program makes it a no brainer where to buy your pet food and it’s all smiles every time I come in. Will be back.
