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July 2023 by Eric Howard
Carrie made my very first experience with therapeutic massage such a memorable one. She truly cares about helping and healing the individual, and is passionate about her work. Just close your eyes, relax, and breathe deeply with a big exhale (I heard that repeatedly throughout the session!). Then Carrie’s 30 years of experience become apparent as she takes your soul away to a blissful place of tranquility. I highly recommend Waterside and their staff!
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July 2023 by Tonya Risher
Lily gave me the facial of all facials. She massages every product in. Incredible experience. If I lived here, she would be seeing me once a week or more! 11 out of 10!
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March 2023 by Halla Mayhew
This is a wonderful little hidden gem that I am so glad I found. I have had facials by a few "celebrity facialists" and my facial here was better than those. I was paired with Lily for the anti-aging facial and she was spectacular. She went above and beyond my expectations, and took care to address all of my concerns (from the south and the dry air was making my skin hurt). The added bonus is she includes your neck, which so many places no longer do or offer. That in itself will keep me coming back when I visit. The spa itself is clean and decorated quite lovely, and everyone was very kind. Definately worth stopping by.
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March 2023 by Tracy G
Shayna is the best! She fixed my hair after a terrible mishap with another hairdresser. She went above and beyond to fix it the day before Christmas. She has since been the only person to touch my hair. She also has done a few of my facials and I couldn't say anything but positive things about her.
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March 2023 by desmoinesdogdoc
I had a wonderful anti aging facial! Very relaxing, great smelling products! The spa is very nice and very clean! Highly recommend!
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February 2023 by Emily Pilkinton
Such a magical massage experinvce once I was there it was great! However the receptionist seemed like she couldnt get it together. Never have been so confused trying to book a very simple massage. Had two options with 2 different times picked one then twice she got it wrong...it aint that hard
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January 2023 by Jima M
Very friendly staff. Wonderful mini facials and they helped us squeeze a haircut in for my daughter. Best haircut my daughter has ever had with great tips on how to style her curly hair. Very laid back atmosphere which was nice. Facials were very personalized for our skin care needs.
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December 2022 by Audrey Johnson
Lily is the best aesthetician in steamboat, if you’re new to waxing I highly recommend going to lily.
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December 2022 by Cali P.
I had my haircut at another salon. I went to Waterside and Tracy fixed my haircut and did the highlights. She was great and worth every cent. She was great and set me at ease. I love the atmosphere of Waterside it was comforting and soothing. I loved how my hair came out.
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October 2022 by Beck
Such a wonderful spa for a girls day out! The spa is luxurious and relaxing with professional and skilled staff. So worth it and can't beat the beatiful location and all day spa package!
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October 2022 by Brittini Propst
Was supposed to be quite and relaxing but we could only hear the ladies in the hair salon gabbing they were loud and distracting.
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September 2022 by Barbara Jones
I definitely did not like there hair dryer! ItTotally burnt my neck and head.I had to jump out of the chair and call forThe girl!!I will get my hair cut there againBut having my hair colored again I don’t think so!
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August 2022 by L H.
My earlier review is not on the site -- trying again with same feedback. Waterside was booked for the wedding party for my son's wedding in June. The bride looked gorgeous, thank goodness. My hair was done by Tracy. I asked for "all up, loose bun". She put it up, said "that's too loose", took it down, and said "I am going to need to use two hair ties. I didn't care how many hair ties she used. What I didn't know is that she was going to put two little buns on the back of my head one high, one low. When I went into the bathroom to look at it, there was no hand mirror -- just a small over the sink mirror. I had no idea that is what she had done. My family were too polite to say anything until my one finally said "oh two buns" as I was on my way to the ceremony -- too late to do anything about it. So when I think of my son's wedding, I will remember the sound of my sisters and sister-in-law laughing once they knew I didn't ask to look like this; my husband comparing me to a character from "Charlie and the Chocolate Factory"; and a comparison to a Dr. Seuss character. When I called Waterside to ask for an explanation and an apology, the owner Lexi told me she had seen pictures and I looked lovely. So, I highly recommend that if you must go here, don't let Tracy or Lexi work on your hair. Finally if this was the look Tracy thought was the best she could do for me, more than 8 bobby pins might have been in order. Until I saw this picture, I didn't realize how much it was falling apart by the time of the mother-and-groom dance. Glad I took it all down and just put it in a pony tail for the rest of the night.
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July 2022 by Jennifer I.
Oh my! Lindsey gave me one of the best therapeutic massages I've had. She is excellent at her job and it was such a treat. Go see Lindsey!
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June 2022 by P8533NOlh
Just don't let Tracy do your hair unless you want to look like you belong in a Dr. Seuss book!! Waterside Spa provided stylists and makeup people for a wedding last weekend. I requested my hair be "all up with a loose bun". What Tracy gave me were two buns -- one high and one smack in the middle of the back of my head. While she did say she was going to use two ponytail holders to hold it tighter, I never imagined that would turn into two unrelated clumps of hair on the back of my head. Shame on me for not requesting a second mirror when I was sent into the bathroom so that I could actually see what happened on the back of my head. I should never have trusted her; I own that mistake. I called the spa and when the owner eventually called back, I requested a call with both her and Tracy. I wanted Tracy to explain to me why she would have done that to my hair and I wanted an apology. The owner initially agreed but then called back without Tracy on the line. The owner told me she had seen a picture and thought my hair looked lovely with two unconnected buns on the back of my head. So, all the family members and wedding guest who thought it was hilarious are all wrong according to the owner. I will say the bride looked lovely as did many of the bridesmaids. My makeup was also adequate.
