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January 2023 by Savvy Save
Atrocious customer service! Fresh start checking =$12/mo. I was misinformed twice by their reps and then the manager refused to credit me for those months I paid for nothing. A total of $60 is all I was asking for. I'm closing my account and will Never use this bank again.
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October 2021 by Raymond Haynes
Great service helpful would recommend
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June 2021 by Bob Levy
They have charged me overdraft fees when my account was positive, hold checks for 10 days without reason or warning. And say they will do something only to find out they didn’t even do it. This company only cares about the corporate pockets by abusing people struggling to get by. 10 out of 10 don’t recommend this bank
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June 2021 by Odette Lopez
The absolute best staff.
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March 2021 by Char Kyle
Ever since we moved to Sterling 3 and a half years ago we went back to Bank of the West as we used them most of the time while we lived in Aurora CO. They have a great staff have no loans with them yet. David is Awesome! And the branch manager is rally nice as well. We have 5 accts between the four of us in our family! I also recently got a secured credit card!
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April 2020 by J Borrego
Awful, awful, home mortgage team at this bank, particularly the Sterling, Co branch. They missed things that could have been caught the moment someone applies for a loan, instead they didn’t catch a problem until a week before closing. This caused a huge headache.
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November 2019 by Always A Marine
Bank of the west member in Wyoming, went into this sterling branch and respectfully requested to use the bathroom. The old lady teller dented my request which I believe was based off my ethnicity. If I were a “White” guy asking to use the restroom she would’ve been more then willing to grant my request. Don’t judge a book by this cover lady... Just to think “WE” Marines protect these u grateful people..... END RACISM does not apply in Sterling Colorado!!! I’m closing my accounts with this bank!!!
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November 2018 by Kim Sellers
The staff if always very friendly and helpful ...
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April 2016 by Brian Perez
This branch is awesome. BOTW a a bank, not so good.
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October 2009 by A Google User
I would stay away from this bank because of one thing, the president. He will eat you up and spit you out for no reasons other than arbitrary ones
