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February 2024 by Mark Orcutt
The Hime depot retu r n policy for online order is inconsistent. Some you can return some you cannot
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February 2024 by Michael Palomares
Very kind young employees
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February 2024 by Dawson Griesch
Always find what I need, prices tend to be alittle higher at times but it gets the job done. Most the staff is helpful with whatever you need, Jim in the lumber yard is the MVP always will help me with my large orders regardless of how busy he is
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January 2024 by Deke Tygrett
Rick with a beard in the plumbing was very polite. And very helpful, thank you for your great service.
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January 2024 by Colin Coleman
Has a very good selection of goods...
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January 2024 by dennis berry
bought 2 garage doors from them last spring for a customer one botton section got ran into in nov i wentd in an ordered a replacement panel in nov after getting the run around for 3 weeks was finally ordered on dec 15 and was told will be here dec 23 go in on the 26th to get it and they have no clue it is not here they cant tell me when it will be here crock of *^*^(^(^&^(
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December 2023 by Ray Porras
A bit expensive on their products.
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December 2023 by Zachary Baxter
Very convenient to get In-N-Out. Have a good selection and would shop there again.
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November 2023 by FreedomTree
If no stars could be given, I would give a big 0.Fail after fail in this store. I will drive 2 hours to Lowes before ever going into the Sterling Home Depot again.
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November 2023 by Jason Schaeffer
The DRIVE THRU Lumber yard is freaking awesome. I wish every home depot had this. It's very easy to just pull up to plywood (or whatever) and load it directly into your truck (or trailer) pull up to the register and pay. No more having to handle it multiple times. Most Excellent Idea ?
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November 2023 by Kate Lindstadt
Home Depots are everywhere but the Design Center in Sterling CO is knowledgeable and creative and stands out. We worked the most with Christy. She is efficient and visionary. There are several faces we look to for advice and direction when needing assistance. Safe. Clean. And well staffed.
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November 2023 by Business Acct
You go in with a mission. Get what you need, pay, and leave. Hopefully getting what you need with as little resistance as possible and then leave not so upset by the experience that you can still have a good rest of your day.EVERY SINGLE TIME I HAVE THE SHOPPPING EXPERIENCE THERE I AM WORSE AFTER THE VISIT.I never expect them to be friendly, but only hope that I can get in and get out with being upset. This is the rudest store on the planet.I asked for help. I got disclosures what things they couldn't help with. I asked to do it myself. I was granted permission by the apron- Ed GODS to be allowed to shop without assistance- since there are limitations on them to help they said- "legal" and "liability" reasons- I loaded the truck myself headed for the checkout but not before being reported to the "assistant store manager" who called himself "the store manager" the main boss, the head honcho- for having the audacity to help myself- you know lifting, moving heavy pieces I wanted to buy,They didn't ask me what I needed help with or what they could do to make the shopping experience easier... they came to report me for loading the truck without approval apparently as I was told to measure and calculate, and stack/organize the items I picked in the parking lot after checking out- not before!I could not get any one of those jerks to help me. The man that wouldn't wait on me was hateful and disrespectful and scoffed everytime I asked for help. I wish I knew his name I would post it. But the "manager" wouldn't tell me their names!
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November 2023 by Whimsical
I arrived in the garage with the intention of buying four sheets of drywall. I found a man working and asked him for help. I said i wanted to score the 8X 4 sheets and break in half and then half again to stack in the truck. He said he couldnt cut them and i told him if he showed me where the utility kniives are i would buy one and cut them myself. He brought over a T square for me to use and i worked on scoring and breaking them for about 15-20 minutes.Another worker seemed annoyed that I was working without assistance. Honestly, no one was more annoyeed than me that an employee didnt offer to help me stack them in trruck. I ve done this many times in detroit home depots and always tip the workers well for helping me.The upset worker came over and asked me what i was doing. He wanted to know why i was scoring/ breaking the drywall into smaller pieces and if it was to fit in the truck or for some other reason.But he didnt really want an answer and i didnt see the point of why the reason i needed smaller pieces relevant anyway- but he said i needed to score them in the parking lot or somehwere else and not in the store.I was almost done and ready to pay.He went to get the assisant store manager (his buddy who would proceed to tell me he was the "store manager") and i waited to see what would be the result of his complaint. I turned my phone on tok tok live because ii wws sure it was hoing to be absurd.It was. They both kicked me out of the store and told not to come back again. No there was no argument. I did not go "karen" on anybody i just turned my live tik tok on and recorded them telling me to leave and not come back!I paid and left.Then i tried several times to call the "real" store manager, and she didnt call me back. i was hopeful that another woman would understand how it feels to be bullied by men workers.Im an artist and I paint on drywall. I always buy several sheets at a time and always have to score and break them to fit into my car or truck. Usually the workers help me. Infact, ive never been at a store where they didnt help me!
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November 2023 by Alan
This place is worse the Lowe's. Nobody wants to help. They stand around asking which way did they go Georgie.
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October 2023 by Matt
It a blessing to have a HD in Sterling, but they unfortunately have some goofy policies. I drove 40 miles to that store with a truck and trailer today and expected a product to be there because their website says they had 192 of them. I get there, and it's still on a truck. I enquire about how long until they can pull 27 of those planks for me, and they tell me to come back tomorrow.I asked why they list it as in stock on the web when it's technically not even in the store and they tell me it's counted as "in" once it's checked on the truck when it arrives. They admit this is a sucky way of doing things, but it's still too bad so sad.I'm leaving two stars because at least they were nice and one of them told me to try Mead Lumber, which actually had the product cheaper, and the ladies there were amazingly helpful! I didn't know it existed and won't bother with HD anymore unless they have something exclusive that I need.
