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August 2023 by David Curtis
Brought my equipment in was never told anything just 4 days to get it in have it back within a week running wasn't the case took almost a month and a half they tried to sell me stuff that I didn't need told me my carburetor was bad but my carburetor went another person took it apart said that it was beautifully clean the problem was between the tank and the fuel pump wasn't getting fuel to the pump adequately due to the lid
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May 2023 by Justin Carlson
They did a great job by the work and communication
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April 2023 by Tanner Englemann
I highly recommend 4Rivers Equipment in Strasburg! I called a couple weeks ago after finding out they are a Thunder Creek Equipment dealer, to see about getting a new axle on my fuel trailer. Eliza and her team were able to tell me exactly what axle I need for the trailer and got it on order that same day! Megan also kept in touch during the shipment process and got me on the schedule right away. Dropped the trailer off Tuesday afternoon and they called first thing Thursday morning and said it was ready to get back to work. Thank you all very much!
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April 2023 by Kent Caudill
I would not recommend this company as a place to get a non John Deere tractor serviced.I took my Ford in, for a new gas tank and fuel shut off valve, tune up, and carb adjust. when I picked it up it started hard, ran rough; but it was a cool morning in August and I did not let it warm up much. Three days later I could not keep it running, I called them and was told that since they had just worked on it that they could get it back into the shop in 90 days, unacceptable. I began tearing it apart, discovered that the fuel shutoff valve had not been replaced ( I paid for it tho) gas was dripping onto the block and exhaust system, unacceptable. The battery had been reinstalled backwards, it has a positive ground not a negative one. nuts were loose, bolts were missing. No I don't think I'll ever set foot there again.
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April 2023 by J P
4Rivers has an extensive bolt bin that helps me on all of tractor, trailer, and semi truck projects. Awesome!
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September 2022 by Brett Muratori
Eliza and Erin were great to work with. Both were very knowledgeable and helpful as I researched my first tractor purchase. They also helped me out in a pinch and delivered the tractor to my home in Kiowa as I don't yet have a pickup and flatbed trailer to do it myself.I really appreciate their customer centric focus, willingness to work with me, and will continue to do business with 4 Rivers in the future as a result.
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March 2022 by Joan Bryant
Eliza has been outstanding in explaining the operation and differences in their riding mowers. Pricing, attachments, etc. No high pressure. Am planning on completing purchase tomorrow. Thanks Eliza!!!
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September 2021 by Stephan Vice
Great John Deere dealer. The staff is very friendly and knowledgeable. The service is great. We travel an extra 50 miles to use 4Rivers in Strasburg to avoid the competition in Parker.
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April 2021 by T S.
These guys r amazing!! They go above and beyond - quick responses and quick to fix any issues that arise.
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March 2021 by Tina Chengappa
Neil was great and ordered what I needed over the phone! Thanks from the animals at 4 Paws 4 Life Rescue
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January 2021 by Claude Denton
Parts needed had to order 2 day turn around
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January 2021 by Nick Staresinic
Neil Motley Made it easy to buy a tractor to fit my needs. Showed me options & equipment, no pressure and made it a great experience.
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November 2020 by Richard S.
Customer service has fallen in the past 6 years. I purchased a tractor, three implements, and a Zero-tun mower 6 years ago. The customer service WAS outstanding!! So I was looking forward to working with 4Rivers again. This time I simply needed one implement. I contacted them through the website. I told them I was a return customer looking for an implement for my tractor. The salesman responded with cold email stating the MSRP of the implement.... The MSRP was 23% higher than any other retailers selling price! I expressed my disappointment,, and noted there must have been a management change. The salesman confirmed the management change, then quoted a competitive price. I purchased the unit. They delivered it for free (Thank you). BUT it was not the unit I saw on thier website when I paid the invoice!!!! I asked about the parts that seemed to be missing from the implement, and the salesman said those were all extra!! Wow,,, I would like to have known that BEFORE I purchased the implement!!!! There was nothing on the web page about the picture not being the unit you are buying!! The salesman agreed and said sorry. They got two stars for the delivery, but overall,, you have many more options to buy your equipment. This company doesn't care about service. Go to someone that wants to honor loyal customers, and will work earn loyal customers
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October 2020 by Mr. Lineman
Nice equipment. Knowledgeable staff. A bit pricy but competitive...
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June 2020 by Dan Rolando
Customer service has really gone down hill
