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March 2024 by Michael
They made me feel like family while being very professional! Thank you!
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August 2023 by Tim Jones
All the old ladies are NPC's that follow horrible rules that are given to them by corporate. Easy choice. Don't bank with TBK.
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August 2023 by WhiteStone
Don't bank here. Horrible customer service and policies. TBK is horrible.
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June 2023 by Linda Lobo
TBK Bank is great! Their best asset is their employees!
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February 2023 by AL Hoeffner
Great customer service. Friendly and personal. Rules and fees have changed at all the banks! If you want a bank with people who care this is the bank for you!!!
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November 2022 by Vibiana Wesson-Bowers
NO PUBLIC NOTARY SERVICE.As previous customers said, the bank closed my account as well because I could not pay an overdraft right away. If I get my paycheck once a month and I overdraft how can a bank expect me to pay $35 a day for 15 plus days on top of it? No wonder everyone is moving to digital 'no fees' banking. Catch up to the times TBK. (its a Texas Bank maybe that's why)
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October 2022 by Jenn & John Burke
As a small business owner and founder of a nonprofit.... this bank has been amazing to work with! Customer service is great!
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September 2021 by Yuliet Gonzalez
So far I have no issues with this bank I open my account 3 years ago costumer service its excellent very friendly and respectful people everytime I go they very nice to me and so far I haven't have no issues with my money thank you ...
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February 2021 by rick v
Sons account went 5 dollar negative due to paper fee. Ended up 120 dollars in late fees in 3 weeks. Ended up closing the account. If you bank here I would definitely have someone go over all the late fees and the occurrence they are applied. To have 34 dollars every 5 days added to your account is just distressing. Good luck everyone.
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January 2021 by China zarva
So far I have no issues with this bank I open my account 3 years ago costumer service its excellent very friendly and respectful people everytime I go they very nice to me and so far I haven't have no issues with my money thank you ...
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August 2020 by Cherity K
Before this bank was bought out it was great. Now they charge fees for everything. Then they lie about what they are going to do. With everything going on in the world, making a mistake shouldn’t cost hundreds of dollars. I was going to use this bank when I opened my new business after the pandemic. At least now I know not to do that.
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July 2017 by Neuroghastly
got a cool umbrella 10/10
