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January 2024 by Rachel Jardine Demartin
These guys saved me over $400 off their estimate & over $1000 off others through their honest hard work! It’s the most impressive experience I’ve ever had with a car service. I was skeptical at first when they delayed my appointment. But they got their best guy for the job on the service. It turned out better than I could’ve imagined. Thanks, Paul for making this happen for my family and me.
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January 2024 by Kelly Green
Very Impressed! Brought my car in as it was leaking oil on the driveway. David checked me in and took great care of me through the entire process. The shop seems very well run because they got me in at my appointment time, and got right on it. They identified the problem and gave me some options. Not high-pressure which was really nice!Thank you, David and the Brakes Plus team.
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January 2024 by Oea Ld
I am glad I took the time to bring my car here to get serviced, this shop was very efficient and professional. David took care of my my questions on my cars service and was very patient and thorough throughout the process. It’s great to know it’s close and I will be coming back for future services :)
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January 2024 by Yeri Cha (Yericha)
Great and friendly customer service.I went in to get my oil change, breaks and roaters changed.Since the moment I got there to the moment I left, 100% best customer service.I made an appointment at 1pm Friday.I told them as long as they can get it done by the end of the day, it would be great. They got it done by 5:30. Made sure to call me for an update on prices and made sure that my car was running great.Excellent services! Will definitely be a returning customer!
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January 2024 by Mark Abrams
I had a great experience replacing front. My service advisor was Paul. His service was next-level good. He took the time to break everything down for me, and even brought me into the shop to physically show me issues. I felt that he was very honest with me, and not trying to oversell me anything.
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December 2023 by Kimberly Moritz
Kyle was so professional and nice. The guys at this shop are top notch. They work on my Audi and do an amazing job. Their prices are so much better than Audi. I go to them for brakes, oil etc every time they do an outstanding job. Very helpful, professional, fast and kind. I will keep giving them my business.
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December 2023 by Fizz Clockwatcher
I just want to give a quick shout out to Paul Gifford and Cass at brakes Plus in Superior. I had to have a headlight assembly installed on my Prius and all I can tell you is it was a big job. They had to remove the fender and do all kinds of magic in order to get the headlight in. They did a great job the headlights are perfect. They also installed a couple of the minor non-critical lights that had burned out, at no charge. I really appreciated this. After a couple of days I discovered there was a slight glitch with the installation. I gave Paul a call and he got me in immediately no questions asked, and resolved the issue entirely. I really appreciate it when a business takes responsibility for making sure that everything is as it should be. Whoever is the manager at this shop, I hope you recognize what a valuable employee you have in Paul. He gave me a lot of confidence in the kind of business the superior breaks plus is. Thanks and Happy New Year!
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December 2023 by Ripal Jariwala
I had a great experience with this store. It was easy to drop off my car for tire alignment and oil change on a Saturday. They were done in under 2 hours. They explained what they did well and reminded me that my next oil change doesn’t have to match the 5000 miles. I would come back again.
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November 2023 by Conor Mullervy
I recently had new brakes installed, but shortly after leaving the shop, my wheel wells and engine bay filled with smoke. Upon inspection, I discovered brake fluid leakage under my car. Surprisingly, no one mentioned any issues when I picked up my car, and now it's in worse condition than when I dropped it off.
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November 2023 by Aaron Wilson
I cant say enough good things about the staff at this location. I was at another recognizable chain repair shop in Boulder and got a quote of $1200 on a brake job for my truck. My partner suggested we get a 2nd opinion. Called into the shop and Kyle assured me that not only could his team take a look but they could probably have the service done by end of day. We brought the truck in and after their diagnosis they came back with an estimate of $750. Kyle was very thorough with the breakdown and told me the other things that were wrong but could be addressed at a later date.I am very appreciative of the service I received at this location.Service: Brakes
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November 2023 by Robin Hesselgesser
Being a long way from home and driving a rental, I wasn’t sure where to go when I encountered a battery issue. Thank goodness I found Paul at Brakes Plus! He was empathetic, (which is rare these days,) incredibly professional and went above and beyond even though it was 15 minutes before closing on a Friday night! He was thoughtful, thorough, and got me on my way! Thank you!!
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October 2023 by Victoria B
I recently had an experience with Brakes Plus in Superior. I want to thank the entire staff. They were very friendly and accommodating. I had a full break replacement and new rotors that were all very necessary. They did exceptional service, and my car drives like a dream. They even gave me a ride while I waited. Which I really appreciated. Ash was very clear with the explanations of everything I needed. I felt the communication was excellent. And a good value compared to the dealership.
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October 2023 by Gabriel Montagne
I met Paul at the front desk and with no notice and no appointment he got me in the same day. When I told him I about my difficult financial situation he was very understanding and related his own story of having to go to the food bank during a difficult time in his own life.Paul bent over backwards to help me and managed to significantly reduce the cost of getting me back on the road safely. He was nothing but kind and honest and I will definitely be going to him anytime I need to have work done.If you are looking for amazing customer service, and honest pricing this is the place to go! Ask for Paul!:)
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October 2023 by Vanessa Cottrell
I've brought my car here twice and have had great experiences both times. Scheduling is easy and despite not knowing much about cars I always feel taken care of and not up sold. Definitely recommend!
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October 2023 by Antonio Trevino
Brakes plus had a great staff. Great customer service took care of my issue with a fast pace and a reasonable price. Highly recommend and will definitely be a repeat customer.