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February 2024 by Marianne Scott
Customer service at check out was horrible. The check out man talked to his packing friend the entire time. What happened to acknowledging the customer and making the check out process human? Will be going to another Costco from now on.
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February 2024 by Mark Stang
New items to try, vegetable spring rolls and lemon ? guava tea....
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February 2024 by Rick
Great place to shop my only complain about Costco is sometimesThey don’t keep the items I’d like to purchase any longer. They always seem to find a replacement, but sometimes it is not as good as the previous item. I’m sure that cost is the driving factor!
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February 2024 by Yongchan CHOI
Best place for shopping, but sometimes I couldn't find items. So it would be better to provide some maps.
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December 2023 by Lawnie Dangle
The fast food part is good, but everyone here was incredibly rude.My wife and I bought a membership online, and went in to see what everything was about. Everyone there made sure to let us know we are not welcome, so we won't be going back.We offered "card checker" our membership number, since it was our first time in. She rudely told us to "Go over there" and pointed to the membership desk. We went there and stood for 10 minutes. There was no line, but the two associates were chatting and would not acknowledge us.Finally, we just went in, and once the cashier found out we didn't have cards yet, she refused to speak to us or look at us until a manager was able to verify my wife's ID. After about ten minutes of standing at the register and going to help the manager with his computer, we were finally verified and allowed to purchase items.The cashier then snapped at me "I can't sell you just one of these..." "ugh" and angrily pointed at a 6 pack of muffins. "That's a 12 pack" she stated, pointing at the 6-pack box of muffins.I told her I would just take the rest of my stuff without the muffins. The manager then came over and started explaining condescendingly that costco has "mostly bulk items" and its "not really the best for everyone"It was very clear that we are not welcome here for some reason. They tricked us with the membership fee, but we won't make the mistake of returning. Don't fall for it, most items aren't even priced better than competitors.
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November 2023 by Vishwas Navada
Best place to get groceries and other household stuff, winter clothes, gloves at a discounted price.
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November 2023 by Jami Olsten
Just another Costco I go to. Always clean and it had the items I was looking for an of course, many I was not looking for but just had to buy. ? They had someone at the express checkout who helped me get checked out even faster. That was much appreciated.
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November 2023 by Jason G
Great for lots of things, except clothing, which they never have any in my size.I'm average sized, where a medium in most things, but for some reason all the mediums are always gone by the time I show up. I don't understand this, as good planning on logistics would not order so many extra smalls and XXLs because there's always plenty of those and they take forever to sell. Why not stock more mediums? Truly baffling.
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November 2023 by Cooper Z.
0 stars if I could. My ROOMMATES and I share a costco card. The roommate that's name is on the card is currently sick in the hospital, so she cannot go to Costco, but me and the other roommates needed to. We shopped around for 30 minutes and got to the checkout only to be met with the rudest attitude by the rudest employee known to man. Didn't get her name, but she was short and had curly dark hair. She showed no compassion and forced us to leave without any groceries. DO NOT go to this establishment, they are a money hungry capitalist company that only cares about profit, not one of their card members who is SICK AND IN THE HOSPITAL who we are just trying to get food for.
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October 2023 by Jalean Petricka
We enjoy shopping and eating here and the affordable gas. I love that there isn’t unmanned equipment driving around like in Sam’s Club, though I miss Scan and Go.A big thank you shout out to Troy this week for helping my husband out in Customer Service when he lost his card. Troy was friendly and helpful!
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October 2023 by Mickey Citarella
Costco is the American dream.$1.50 hot dogs.$1.99 slices of slightly soggy but really good pizza.Free samples.A whole aisle of nuts.$5.00 rotisserie chicken.Laundry detergent that will last you a month.Massive packs of toilet paper that are both soft and strong.A layout that will always confuse you.Costco is the American dream.
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September 2023 by Christos Georgaklis
Misty the cashier was very rude, aggressive and flat out confrontational. She could definitely use some lessons on interacting with customers. Never experienced such a poor interaction with a cashier in my life. Manager was nice though in helping me out after the fact. Bottom line is that misty is mentioned numerous times in these reviews by many customers, all in a negative light. She shouldn’t be working there anymore and management needs to take action regarding her behavior.
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September 2023 by Dallas M
I stopped here on 24 Aug 2023 for some water while on vacation/dropping off my daughter for her Freshman year in college because purchasing $8/bottle of water is just ridiculous at a hotel. I didn't get an opportunity to walk through every aisle in this warehouse, so my viewpoint of this Costco isn't as robust as my previous Costco reviews. The warehouse wasn't busy at all which was nice for a change because the Costco I often go to in Las Vegas is always busy no matter the day or time.The thing about Costco is sometimes it can be a challenge and a downright mystery to find certain items. You could be going to the same location for months to get that certain item, and that one day you visit, it's moved to another location opposite side of the facility. I went towards the area which normally the cases of water are stocked and I was shocked to see it located somewhere else. This is one thing I wish all Costco locations would adopt in their operations...the concept of standardization and keeping popular items at the same location, every time, and every Costco locations.The employees at this Costco were very friendly. I went through self check-out and the individual assisting me scanned all the items in my cart really fast which made the process a lot more pleasant. This is the kind of service I always enjoy at every Costco I've experienced so far. Again, I didn't get much items except for cases of water, but for the short time I visited this warehouse, I enjoyed it and would recommend others to get a membership.
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July 2023 by Biswanath Das
As always Costco in Superior is a great place for groceries and essentials. We visit this Costco every week for our groceries. It has good stick all the essential items and services to meet the needs of customers. Staffs are very helpful and courteous. They have ample parking and a gas station too. Will recommend everyone
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July 2023 by Allen S.
I go in every three or four weeks; there are about two dozen items that I buy there, mostly snacks, but also paper products and flats of canned goods of various sorts. It takes a while to get used to Costco, because there are no directories and no staff to help you find things. I keep a list on my phone of all the things I buy and which aisle they are located in. The staff at the checkout lines (both serve and self-serve) are always very helpful. I try to go first thing in the morning before it gets busy, because the checkout lines can back up a good bit