-
February 2024 by Passionate Exister
Krystal is incredible. She really showed me grace today and helped me and my daughter out with a damaged tire liner. It was snowing considerably and everything was very stressful. Randy & Mason helped out too and a nice woman at the front whose name I didn’t catch. I think the service was incredible, personable, memorable and life-saving. Props, team! We love you. -Anastasia & Hope
-
January 2024 by Taylor Schmidt
The Costco Tire team tonight was a lifesaver for me. I recently had new tires installed by Costco, but today I had a flat. I called to ask for an appointment for a tire repair and they said they were full, but to bring it over to leave with them and they would try to get me an appointment in the next couple of days. Well I spent an hour getting my spare tire put on only to realize my spare was too flat too drive on.. then spent another 2 hours trying to get a tow truck to come out...Finally got it towed to Costco.. when I arrived and explained the situation- the technician Derek came out and told me he would get my tire fixed within the hour. After the stressful and upsetting evening I had- Derek's kindness really made a huge difference. They had my tire fixed within an hour, filled my spare tire and checked all my other tires for me- all at no cost because of Costco's tire warranty. I couldn't be happier with the service I received tonight from Derek and the entire Costco Tire center team.. I highly recommend Costco for tires and really appreciate the service I received today!
-
December 2023 by Nolan Lamson
If you think waisting 2 hours is worth saving $10-$20 on just swapping out tires than it’s totally worth it. Had an appointment for 12:15 got my car back by 2:15. Never waited so long, go to your local non chain tire store for rotations it’ll be about the same price and they are usually first come first serve. Seems like appointments to Costco doesn’t mean much. Stoked I waisted hours of my day off smh
-
November 2023 by Cooper Z.
0 stars if I could. My ROOMMATES and I share a costco card. The roommate that's name is on the card is currently sick in the hospital, so she cannot go to Costco, but me and the other roommates needed to. We shopped around for 30 minutes and got to the checkout only to be met with the rudest attitude by the rudest employee known to man. Didn't get her name, but she was short and had curly dark hair. She showed no compassion and forced us to leave without any groceries. DO NOT go to this establishment, they are a money hungry capitalist company that only cares about profit, not one of their card members who is SICK AND IN THE HOSPITAL who we are just trying to get food for.
-
September 2023 by Katie Hungerford
Had a great experience with JJ and the Costco tire team. I came in an hour before closing on Saturday of Labor Day weekend with a nail in my tire. JJ had it repaired in under and hour and I was on my way!
-
August 2023 by Sam and Mary Mosier
We went in for a routine tire rotation and had a positive experience. JJ and the staff were clear, courteous, and right on time. In and out in 40 minutes…just enough time to make a Costco run through the store!
-
July 2023 by Allen S.
I go in every three or four weeks; there are about two dozen items that I buy there, mostly snacks, but also paper products and flats of canned goods of various sorts. It takes a while to get used to Costco, because there are no directories and no staff to help you find things. I keep a list on my phone of all the things I buy and which aisle they are located in. The staff at the checkout lines (both serve and self-serve) are always very helpful. I try to go first thing in the morning before it gets busy, because the checkout lines can back up a good bit
-
July 2023 by Jason Z.
Cheapest gas in the area and located next to the highway. Costco delivers even when gasoline is super overpriced in Colorado.
-
June 2023 by Alex S.
I just have the most uncomfortable experience checking out and this isn't the first time this has happened. Eddy needs to learn how to be patient because he feels it's absolutely necessary to rush customers, & cause anxiety, there's no reason why I should feel anxiety while checking out of a fucking Costco. DO BETTER! And on top of it why are you even rushing anybody you get paid hourly you dick?
-
May 2023 by spikester
Slow, could care less about customer service. Maybe good deals on tires if you have the time and patience to go through with the rest of the maddening process of simple purchase and installation.
-
April 2023 by Anh T.
The clerk in the return department, Jesse, gave me a terrible attitude when I asked for the fund to be in store-credit instead of back to my CC. I've always had a good experience at Costco, but this was probably the worst customer service I've ever interacted with here.
-
January 2023 by Carl Truong
Unfortunately, there's some ongoing construction in my neighborhood and a nail punctured the sidewall of my tire. This happened 2 days before NYE. That said, the Tire Center team was able to get me in, diagnose the problem, order me a new tire, and have it installed only 2 days after the New Year. Remarkable over the course of the holidays / end of the year.The team here is never not busy and they're doing the best they can with what they have. And I've got to give a huge shout out to Katelyn at the front desk. Anyone who's worked customer service knows it's a thankless job. Yet she goes 110% to make sure customers are taken care of, including myself. Appreciate you guys, thank you!
-
December 2022 by Kimberly I.
This COSTCO location is pretty good. Clean, big, and organized. The thing that really made my day, was this one had massage chairs. Legit,massage chairs, like the ones you find at American Furniture and you can dedicate a good half hour sinking in and getting a rub down in front of a bunch of strangers. Yep, they sell them at this locations. Con- no liquor store. Now if you ask me. Typically liquor stores and massage chairs might be a good pairing, but they may have intentionally not brought both to this location. Other than that. Pretty typical costco!
-
November 2022 by DO O.
Sam's Club does a much better job providing customer service to its members. I checked out at the Timnath store today with a guy named Tyler who was a complete j**** It looked like he had just got out of bed and certainly didn't want to be at work. He needs to be relocated to a non-customer-facing position because he hates customers. The general attitude of the workers here is that they hate their job, which in turn makes customers regret their decision to shop at Costco............nasty place.
-
October 2022 by Michelle G.
I am a Costco fan, always have been. I don't usually write reviews, but I wanted to give a special shout out to Darrin at the superior location--he is extremely kind and helpful! He went above and beyond and made me feel valued as member! Thank you Darrin!!!