PetSmart is the world's largest pet supply and services retailer, offering a wide range of products and services for various pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers appreciate the store's extensive selection, with over 10,000 products available both in-store and online. Many shoppers value the convenience of online shopping with quick local pickup options. While experiences may vary, some customers have shared mixed reviews about grooming services. One customer had a terrible experience with a groomer named Tabby, whose work was deemed unsatisfactory and charged for unnecessary services. However, another groomer, Justine, was praised for her excellent correction of the previous mishap, showcasing the skill and care of the staff. In addition to grooming, PetSmart employees are often described as helpful and attentive. Customers have highlighted specific staff members, like Charley, who provided assistance in finding pet food solutions, and Sam, who is recognized for her exceptional grooming skills with anxious dogs. The store has also gone above and beyond for customers, such as searching for a lost debit card in the parking lot. Overall, PetSmart stands out for its vast product offerings, helpful staff, and a commitment to providing quality pet care services.
This place always has the friendliest people here. They always do so much for homeless animals too which I think is great! They have the cutest kittens and cats up for adoption in their store. It’s always fun to go here and visit the cats fish and lizards along with various other pets they have available.
July 2026
Good selection but one of the bags of freeze dried chicken smell funky. I gave it to my dog since the best buy date was still good but he had horrible diarrhea from it and now i think they may have been bad.
July 2026
Always easy to find things very clean happy experience lots of good pets to look at.
