January 2026
I had the same experience. When I asked them where they are located, they hung up. BEWARE OF THIS BS SCAM. The only reason I am selecting (1) star is because I need to to post this.
December 2020
Note that they aren't even able to spell "appliance" correctly. As noted, the individual service person that you end up with may be fine, but you're doing business with and giving your information to a sketchy call center in Central America.
December 2018
This is just a call center that will connect you with a repair man of a different company. It worked, but you're going through a third party.