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August 2023 by James 'Q' Martin
Boot Doctor is THE place to go for your outdoor gear needs, rental bikes & bike repair in Telluride!Bike Repair:: Pete rebuilt my Mtn Bike after a gnarly frame break, he took tons of time to dial all the components in and ensure that I had my bike back to 100 %, he truly did an incredible job.The Staff: Boot Doctor’s staff is knowledgeable, attentive & fun to work with. In closure my experiences all have been awesome.Bike Rental: not only did they repair the bike they had an awesome Specialized mtn e-bike for me to rent while my bike was being fixed & Mike from the team took awesome care of my needs.
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June 2023 by Darren Rose
I am from Telluride back when the locals were friendly and not rude. I have been back to visit and stopped into my old house which is now the Bootdoctors business. I have been to their business 4 times and have been greeted with a frown and bad attitude every time. I tried to give the place a chance thinking it might be someones having a bad day, but it was the same story each time. It is a shame that a beautiful place like Telluride has lost the character of friendly people. I will not recommend anyone go there. Go anywhere else but the Bootdoctors!!! Rude employees with an attitude!
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June 2023 by Sarah Moseley Martin
Renting an electric bicycle with basket was so easy and definitely the way to get around Telluride! Worth the cost which was reasonable.
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June 2023 by David S.
Super customer service! Helped us with every step. Bikes performed as they should. You'll be happy you went here!
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April 2023 by David R
I have been a customer of boot doctors for 30 years. I always return because I get the best quality, boots, boot, fitting, and rental skis. My entire family has been fitted at boot doctors many times. We recently had a family ski vacation and a staff member named Jay got all our demo skis for us. Jay was excellent and I bought a pair of Rossignol sender TI skis from him. Thank you so much for always taking care of us. Definitely five stars. We will be back. David R
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April 2023 by Joy Higgs
Everyone here is beyond helpful and knowledgeable! They were a big help with our own equipment (not rentals) when we were having issues. Super fast rentals for the kids and just as easy refund when one got injured. I can't say enough about Bootdoctors and everyone we came in contact with during our multiple visits! No better place in Telluride!
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April 2023 by Timothy Lonergan
I recently just visited for the first time. Telluride and the boot doctors. I was greeted by a cheerful associate who told me to fill out some information and she would be right with me. The store was busy with other customers. She got back to me and said I’m going to measure your feet. Kindly said have a seat. Took both measurements and said I got the boot for you. She then asked me what kind of skier I am, what do I like to ski etc. she brought out the boots Salomon which I never skied before, placed them on, and when I say perfect, I mean perfect. I said how did you do that ? she said proudly “ we are the boot drs.” I asked her name she said Jessica I said nice to meet you. She then asked me what length I normally ski I said I’d be happy in a 182. She kinda chuckled with her beautiful purple hair and said un no. I got ya, she brought out some head kore skis … 177, and I was like okay..??? I’ve been skiing for over 40 years. And… the boots and skis brought me back.!This was the best fit, recommendation, service, value I ever had. I am proud to say I am in the hospitality business. Stop what your doing and go to BOOT DOCTORS. I told the Manager when I left, don’t lose her she’s awesome..!! Thanks BOOT DOCTORS, you will always have my business and my back!Sincerely,Tim LONERGAN
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March 2023 by Matthew B.
We were referred by a friend., rental location was great, and service was better.
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March 2023 by Arno Rogg
I went there to rent skis after my bag was lost by the airlines. I was expecting a cool place with the kinds of reviews I read.I was not explained what package I would be getting or anything and got obviously the most expensive one. I only realized this at the end of the day. I asked for slalom skis and they gave me all mountain skis that should have been ok for a person half my weight and 10 inch shorter. They said those were the best skis they had. I skied them for a slope and they were to worst skis I tried. I came back and told them about it. Without apologizing, they gave me another pair of skis when I asked for something a lot stiffer and responsive. Those where absolutely not good either. The package I had was a demo package but the skis were all the previous season.I manage to work out borrowing a friends pair for the end of the day….When returning the gear. I was not asked about anything: “just drop the gear here”.I would hope that was all, but I also had to buy a pair of gloves. When asking for gore Tex gloves, they pointed me to the most expensive pair without them being goretex and that’s it. Really not a place I would recommend to anyone.
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March 2023 by Don Sabol
Outstanding service and support from Craig the Manager and the entire Boot Doctor teams at both locations this year! They are wonderful people and always there to help! Go there give them a try...
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January 2023 by Caleb Stanley
When we arrived to pick up our boots and skis we arrived 40 minutes before closing and we’re told to wait a bit because of the line. While waiting we spent over $1400 on new helmets goggles and some other gear. After waiting 30 minutes (5:50, 10 minutes before closing) I went back up to ask if we could pickup our scheduled rental (after checking in with the QR code online) and we’re we’re told they were closing. After pushing back, they did give us our rentals although my wife’s boots were two sizes too large. We had to go to the other location the next day where the employees were surprised the boots were so big. It’s like they didn’t even try to help my wife get a fit, they just wanted us to leave. But I get it. People have bad days.I didn’t think much of it.But then we came back to return the boots. Again. We arrived 45 minutes before the store closed. When we walked in we were greeted with James, who very rudely said we aren’t renting anything and if you’re returning you need to hurry up. I asked what time do you close? And he said, 5. I said okay so what’s the problem? In the time we were there I witnessed him turn away two large families who both had scheduled reservations. His attitudes was so terrible that two other store employees apologized to my wife.The only reason this is 2 star is because an older gentlemen, and Stu were very helpful in helping us make our larger purchases and completing our returns.If a manager would like to reach out I would be glad to share the details of our experience. Unfortunately we won’t be renting here again if this is how you guys are going to treat your customers.
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January 2023 by Scott C.
Staff was nice, but took like 30 minutes to wait to get fitted for boots cause the tech were flirting with the girl in front of us (we were 2nd in line)... which was kinda amusing to watch. Kid got fitted for ski package and boots didn't fit. I get it, how would they know what's fits or not... but when back after 1 run and got new boots... still no good. We rent about 2-3 times a year in various places and never had such uncomfortable boots which ruined the 1 day we had. Also, a kids ski package was like $80... crazy expensive, even for Telluride.
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August 2022 by Haven Pearcy
Best bike and outdoor shop by far! These guys are super nice and very helpful, even to little kids. Amanda and Cody helped us with all the things we needed.
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April 2022 by James Meadlock
Brad did some very nice footbeds, heat molded some intuition liners, and a couple toe punches on some Dalbello Krypton's for me; I am extremely particular about my boots and I was impressed with his work. The boots are working very well now. Thankyou!
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February 2022 by allen weinstein
Had a ski boot fitting session with Pete. He worked diligently for 2.5 hours to ensure a proper and comfortable fit. Very professional and pleasant. Pete made the boot fitting an exceptional experience. The entire staff worked to ensure great customer service.Later came back for boot heaters, low light goggles and gloves. Good selection.
