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November 2023 by Isabel Biricik
great experience at this small airport hertz!! very helpful and friendly.
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August 2023 by Juan Pino
Always a professional, streamlined and rewarding experience. Car was handed off to the FBO for our arrival and we zoomed away minutes after touching down. Candiss greeted us when we got back and collected the keys. Highest recommendation, couldn't be easier.
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April 2023 by Tad Craig
I grew up in Telluride with my brothers Anders & Trevor, who unfortunately have both passed. Coming back to Telluride for Ander's memorial I needed a vehicle and I rented one from Heartz & I was blown away by their hospitality. Showing up late for my pickup, they had to reopen just for me & then I was delighted in their upgrading me to a jeep which really helped as it snowed & having four wheel drive made the difference. It was an amazing experience and I was beyond grateful for the kindness & generosity. Thank you so much Hertz Telluride for treating me so well on my return to home. Miss living in Telluride!
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September 2022 by Huzair Ali
Excellent experience. I was flying into Montrose airport and accidentally booked a car at this location (thinking montrose and telluride have a common airport). I got a call from Candace while I was boarding the plane from Denver that the last flight of the day had landed at Telluride and I had not come to pick up the car. I then realized it was the wrong airport. She told me to not worry and she would speak with Hertz and Montrose. When I reached Montrose the car was ready. I was very grateful to Candace and the Hertz team at Montrose location to make it work for us.
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July 2022 by Luke Brandemuehl
Having issues with our vehicles transmission, on a 12 day camping adventure far from home, we were in search for a last minute rental with towing capabilities just in case our van was unable to continue the journey … their CS was exceptional; while the initial computer search brought up limited and expensive (4x4 toys) availability, an actual lot walk through found the perfect option; and our conversation along the way helped identified our local repair options. Excellent CS!
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July 2022 by Brandon Smith
Looking to get away to the mountains? Looking for the best car service in town?! Well look no further, Candiss at Hertz was amazing to work with and made sure to get us the best set of 4 wheels on the west side of the Rockies.
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January 2022 by Keeks V.
i had a lot of trouble calling and getting through to someone on the phone. i wanted to change my pick up time to later and was informed they are closed at 1 instead of 4 so i suggest they should update that somewhere. when i rushed there to pick up before they closed the lady at the counter made it fast and easy (probably bc they close in 10 mins)
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September 2021 by Dani
Flew into Denver on 7/23 at around 10:30 and waited over an hour and a half to check in and we had a reservation. There was only one person working and the line weaved throughout the building all the way outside. We were traveling with our kids and exhausted after many flight delays and starving. Once we finally got our car we waited another 20 minutes in the line for the clerk to check us out of the parking lot. The car itself was nice, the process was not.
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August 2021 by Holly Holly
Flew into Denver on 7/23 at around 10:30 and waited over an hour and a half to check in and we had a reservation. There was only one person working and the line weaved throughout the building all the way outside. We were traveling with our kids and exhausted after many flight delays and starving. Once we finally got our car we waited another 20 minutes in the line for the clerk to check us out of the parking lot. The car itself was nice, the process was not.
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February 2021 by Perrie Grace
Best Hertz, the woman who owns and operates this location is amazing and thoughtful. I've never had such a good experience with a car rental company or location. Whole process was seamless, quick and easy. High quality vehicle. Exactly what we needed.
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October 2020 by Wenxing Liu
Super clean facility. The lady there cleaned everything using disinfect wipes before handing over to us.
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March 2020 by Joseph Lloyd
CLOSES AT 4pm on Saturday. Hertz set my pickup time at 4pm online and the window was closed.
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February 2020 by Matt Fowler
Really helpful and courteous staff.
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July 2019 by Allison Cogen
The gal that works at the Telluride location is very nice. It would be helpful if they had an alternative to reaching them, as she works alone and we had the experience of arriving to pick up but not being able to find anyone to help us. Once we found her we were all set and it was a quick process to get on the road.
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June 2019 by SARAH ANDERSON
HORRIBLE SERVICE. RUDE, COCKY AND PRICEY. I WILL NEVER RENT FROM YOU OR YOUR PETTY COOPERATION AGAIN.
