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September 2023 by Hannah Mayson
I’m a frequent flyer at shipping places and my experiences here are always the best.
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September 2023 by Rachel Landress
Very rude, but they do a good job.
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September 2023 by WRL
I shipped a large package today, and I believe the gentleman who helped me is the owner. He has a large dog who loves to sleep behind the counter, and we chatted about dogs for a few minutes. He was extremely helpful, friendly and professional.
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April 2023 by alexandergolovanenko
Great customer service and lovely employees!!!
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March 2023 by Darren Halverstrom
The employees here are extremely rude. Be prepared to be hit with major attitude and rude comments every time you walk in. Doesn't matter how nicely you package your items, how much effort you make to be nice and respectful to the employees - same story every single time. If you don't like your job, don't take it out on the customers. Only in a small town like Telluride where there is only one option could a business survive treating customers so poorly. Pretty obvious from the rest of the comments that I am not the only one that experiences this. Sad thing is that Telluride is such an amazing place with such nice people, so this store really is an outlier.
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January 2023 by S Thompson
The wonderful team at Ship It offer mazing service, going beyond and above.
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December 2022 by J. S.
Appreciate you folks and how you always take great care of our shipping needs without a hitch. Super dependable and efficient, always.
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October 2022 by KLapp Art
Woman at counter is rude via phone. I am a local teacher and was trying to drop off a UPS paid for label that said 5 pounds on my short break between classes since I wasn't sure if the UPS person would stop for a drop-off at my school. The contents were about 300 small student art drawings for a local fund raiser. The package only actually weighed 3 pounds. The company that paid for the UPS prepaid shipping label says I can drop it off for free at a local ship it center. I explained this to her, and asked if I could drop the 3 pound package off and not be charged extra with her establishment. She didn't give me a straight answer (said if it is 5 pounds and over it will cost me $ to drop off at the ship it store- like she didn't hear my question-) and said, "If you are worried about it, go track down a UPS driver in town and hand it to them" in an annoyed way. Way to help a local teacher trying to raise $ for her kids out- lady. Your customer service skills are lacking- guess I will go track down the UPS person all over town. ;( and save myself a bogus fee.
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August 2022 by Michelle Griffith
Almost gave one star, but some of the time I have a great experience here, depending on who's manning the desk, and hey I guess my packages have never been lost or anything, but... I've lived here for years, been in here a number of times, and WOW, the woman that works here just ... wow, SO rude. Every other review on here backs this up.Like I get it, we're all jaded from stupid and rude tourists, but man lady, you do not need to be so rude when someone kindly just asks you a question just because the answer is on a brand new sign in the store that you just put up. Every time I've been in here she's been so rude, but it really got to me today because I haven't had the best day.The man who works here is kind, considerate, and personable and provides great service. Wish it wasn't the ONLY place in town that provides this service or I'd go elsewhere just to avoid such a cringe-y interaction. But even though it is the only place in town, I will now try to avoid it at all costs.
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May 2022 by Norm Kopf
Well they did have my packages. So that was good, but 3 separate boxes. They charge $10 @ box, if box is over 15lbs, $25. PLACE is way overpriced.
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March 2022 by CHAD KUSUNO
Excellent service. Friendly staff. Thank you!
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February 2022 by William Vega
Since is the only place in town for shipping they are very rude and entitled
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January 2022 by Mark Krasic
I love this place. Thank you for being in our little town. The lady at the front desk is awesome!!!!
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January 2022 by Bob Posey
I love Ship it / Copy it! I've lived here for over 10 years and i think it's my favorite local business. They treat you right. Example, you have a bunch of packages to carry to your car. Guess what? Just ask and they will bring them to you and/or help you carry them to your vehicle! They don't have to do that. Thanks Ship it / Copy it!!!
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January 2022 by Dan Rodda
Super helpful and professional. Cute dog on site too!
