December 2020 by Eliza Gavin
Max was extremely nice, efficient and professional.
November 2020 by Corinne Cavender
For the Telluride location: Susanne is GREAT!!! I just had the most lovely, easy experience I have ever had getting this sort of service. So so grateful for her kindness and making the process so simple.
September 2020 by John Henry
August 2020 by Neno Zhekov
Terrible service! Worst internet I have ever had ! Avoid if possible.
August 2020 by Putu Loll
I’m switching to century link
May 2020 by Joanna Lyons
DO NOT GET SPECTRUM BUSINESS!!!! The worst customer service on the planet, first you will be charged for something they shouldn't charge you for, like a tech visit when you internet goes out multiple times a day for months on end. Then when you call you will be lied to, kept on hold for hours, your , you will be transferred at least 10 times, your call will be dropped and then finally you will be told someone will call you back....They won't.
June 2019 by Noelle B.
f it were possible to give Spectrum a negative review I would. I have a business account. I have had it for 5 years. I have called throughout the years requesting Charter to update my City and Zip code. In 5 years, it hasn't happened. Sometimes I would get their mail - more often than not I wouldn't. I found out my phone was disconnected 2 weeks ago. THIS IS A BUSINESS ACCOUNT. Every day without a phone costs me money. Every time I call, I am told the phone will be reconnected in 15 minutes. Every time I check - no phone. Each time I call the company I get transferred a minimum of 2 times. The latest call has now been ongoing for 1 hour and 15 minutes and counting. I have been transferred 5 times. I have absolutely had it with this company. They want to try and connect me with a new plan that costs $50 more a month. Way to reward a loyal customer. Charter/Spectrum whoever you are. You should be ashamed. I cant believe you are still in business.
June 2019 by Vince P.
Extremely SLOW SERVICE for an existing customer. I suddenly only have only one channel -- all of the other channels are gone. This is happening on a Tuesday morning, and Spectrum says they can get a technician out here to fix this until Friday between 3-4 p.m. Unacceptable!!
April 2019 by Jacob Siegel
Absolutely terrible service