-
February 2024 by Zack W.
Worst experience in a ski town ever! Went in to buy 2 pairs of ski goggles for a snowmobile trip. Ever since then there is a new posted transaction everyday since then of 98 dollars. They were very rude when I called to try and resolve the issue, but they were no help. Bryce could not help one bit as a manager. He couldn't even look up the transaction with the price of the transaction. Please don't spend money here they are crooks and only want your money.
-
August 2023 by Nir Felder
Rented the most unsafe unusable bike from this place and when I returned it dude just said "yeah. It's on its last few weeks of life, we're about to retire it. Sorry". No refund or any genuine helpful action. Rent here at your own peril.
-
August 2023 by Julie Collins
The 3 guys behind the desk gave awesome customer service!!! The commentary was excellent and entertaining - we just bought some great stickers!
-
August 2023 by Johnny Bruneau
Great customer service! Got my brake bleed done by Bella within an hour and saved the day for our ride ?
-
June 2023 by Matthew Flynn
The air is thick with indifference and bad karma here. Terrible customer service. Go somewhere else
-
April 2023 by Jason
I've patronized this place for years but got tired of the bad attitude with the employees. Tried Christy sports for the first time this season and it was a night and day difference. Save yourself some money and treat yourself to a better experience with Christy Sports.
-
December 2022 by Braulio Rosa
Excellent experience renting my ski gear. Staff provided excellent service. Shout out to Dewayne!
-
March 2022 by philip bohi
This is our fourth year skiing Telluride, and the first time renting skis from Telluride Sports (though we’ve bought stuff from the Franz Klammer location). They were GREAT! First two days we got Performance skis, and Benjamin took care of us. He asked lots of questions about our skiing before selecting and setting them up just right for the conditions. We took a day off, then reserved Demo skis for the next two days. Carrie and Julianna greeted us warmly, and helped us select the right skis for the changing snow - temps have been in the 40’s, no new snow has fallen, and it’s “crunchy” everywhere with some ice…not like the east coast, but definitely harder than I’ve seen here. They were awesome, patient with our questions, and weren’t afraid to ask the more experienced coworkers when they weren’t sure how to answer or what to recommend. Great service from everyone we met at the Gondola location!!
-
January 2022 by Angelina L.
Kerri C. and Dave Ziegler are saints who work at this shop. I highly recommend to interact with these two if you want a positive experience. They know their stuff and are extremely helpful!
-
January 2022 by Brian B
TERRIBLE- On Dec 28 I tried walking in to rent boots and skis. I waited 20 min for someone to speak to me only to tell me that I need to go online to make a reservation. There were half a dozen people working and no one would make eye contact or help whatsoever. I finally got someone's attention and asked how to rent boots. Basically with as little interaction as possible I was told, "go on line, make reservation", and without another word they walked off in a rush. I made the reservation (Confirmation Number: 19891293), paid $215 with CC, and came back the next morning (with my ski instructor with me), only to be told the website shouldn't have allowed me to make a reservation and that they would not honor it. I heard the employee tell the person in front of me this and they spent several minutes cussing and arguing with her. So, when my time came to get this news I tried to not take it out on the poor employee who had obviously been getting cussed out all day, but I was furious. I just basically said your company is horrible and left. However, I walked across the road to Christies, who I didn't have a reservation with, and they were polite and helped me on the spot with no reservations. 5 stars for Christies. If I could give MINUS FIVE STARS to Telluride Sports I would. This place is mismanaged and due to this has very unhappy employees. GO ELSEWHERE if you want to be treated like you are appreciated.
-
December 2021 by The Movement
Gave them a set of my ski’s to be waxed on 12/27. Paid 65 dollars and they told me they would be ready at 10:00 AM on 12/28. It was my first day of skiing set for 12/28. When I arrive at 10:00 am they are closed and the business across the street says they talked to management and that they would now be opening at 2:00. Not much else to say other than consider doing business with someone else.
-
December 2021 by Hilda Mendoza
Terrible service I called to get help and the answer was SO IGNORANT
-
December 2021 by Catherine Atkinson
Staff in the beginning was a little hit or miss, but then we met Benjamin! He was so awesome and kind and helpful and made the whole experience. Man deserves a raise, thank you!!
-
December 2021 by Amber C.
Best customer service in all of Mountain Village! They listen to what you want and need, super patient and knowledgeable! If you're renting, come here!!!
-
October 2021 by Henry Limitone
The staff was extremely courteous and helpful! Knowledgeable about biking and pointed me to the right gear. Cannot recommend them enough!
