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January 2024 by Tuba Serce
I didn't want to put a star but it showed.Terrible customer service. They are very rude.
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January 2024 by Queen-SaVagE14
I have had 2 negative experiences with this location over the past 2 weeks.First experience I needed spark plugs, then later realizing I still needed to gap them. Went back to get what I needed. This involved an older gentleman who denied that my plugs needed to be gapped and refused to even check to see if they had any pre-gapped plugs and didn’t even help me get the gapping tool. I ended up going to Napa down the street to get the help I required.The second experience just happened today, I needed a thermostat for my engine coolant and the young lady at the counter tried to sell me the wrong part for over $100, when the part I needed is only around $20. So I again, went to Napa down the street and got the CORRECT assistance that I required along with the CORRECT part.Will not be returning. Napa just gained a new customer. Y’all need to train your employees better.
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January 2024 by Kevin
Absolutely useless. Idiot tells me they don't carry the parts. Yet other locations do.
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January 2024 by Rosie Gonzales
I didn't want to put a star but it showed I had to put something in order to get this message on here I'm a recent employee of this company they tried to act like they fought so hard to get me on and this store has management problems there's only six employees total no one's a real manager there or assistant the store is dirty and needs a lot of help but as a former employee who was lied to today even though I kind of walked out the other day I was upset because they're not working with me on certain things but today after talking to the district manager Leroy I was pretty much told I still had my job and that was around noon sometime today but at 5:00 this evening he called to say otherwise this is the third automotive company I have worked with and this is the third company that has mispayed me or misled my pay rate just to get me in the doors first Napa then O'Reilly's and now Advance Auto Parts I feel like these Automotive companies lie to the people that they hire just to make themselves sound good but most employees don't realize to look at their checks and their pay rate and this is the third company I busted paying me under what they said and now I'll never get the rest of my pay and I won't have my job back like the district manager said I feel like since this store really isn't one of the big warehouse stores and as dirty as this store is and how there's never really good employees there that store should be shut down immediately and the district manager should be let go as well because he's only there for the money and he deceived me and I'm pretty sure other employees that have worked there in the past
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December 2023 by Stephen L.
I don't know why I even bother trying these box stores anymore instead of skipping straight to Amazon. Who knows if their system just sucks; or it's the apoplectic employees who could care less, but either way they are useless for any part that's not on the shelf for you to find yourself. 0 stars.
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December 2023 by A A
Had an issue that turned out to be bigger than what y’all recommended… :( wasted money
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November 2023 by Haleigh Pepe
Justin was super helpful and kind while helping me replace my battery! The other worker inside was also very kind when responding to my questions!
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October 2023 by Ladykyron
They don't know anything here.They should have some level of understanding parts, but they don't. Incompetent and not customer friendly
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September 2023 by Jim Stonacek
These guys are great. Helpful with pretty much all of my auto parts & accessories. I also recycle all of my used oil after oil changes. Love advance auto parts store.
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July 2023 by Jenna O
Landon assisted me and was great, very friendly and helpful people working here :)
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May 2023 by Kimberly Parsons
Good guy I don't remember his name but he has excellent customer service and very respectful.
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May 2023 by Gilberto Cuadrado
I was helped by a friendly employee who installed my rear wiper for free! Awesome!
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April 2023 by Aaron Gray
The team here helped not only change my battery out, but also change the terminals out as well. They were friendly they were professional. They were good in terms of knowledge and creative problem-solving, and I would totally recommend them to anyone I know. Good job, advance auto parts, give these guys a raise!
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April 2023 by David Montoya
Joe is an amazing manager he helped me with everything I needed I strongly recommend people to come to this Advanced auto parts it is full of very professional workers.
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March 2023 by Scott Cochran
I thought I knew everything. Nope. Thanks Nicole for putting my wiper blades on my Tundra when I had no clue. Awesome service. Thanks to Joe the Manager too. Great store and always helpful!
