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September 2023 by Jami Olsten
The store is well organized. We typically hit the clearance area which has really good prices on t-shirts. The staff was helpful and courteous.
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July 2023 by Kate Hamilton
Very unprofessional staff, they need to do better training and teach their employees what costumer service should be like. Grabbed a couple of shorts and they charged me more than what they had them priced for, told the girl that they had a different price and she said that they were probably in the wrong spot. Took a look and they were definitely not in the wrong spot. If you don’t like dealing with people don’t work in retail!
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January 2023 by Cheryl Gramlich
Great store, clean, good sales right now!
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January 2022 by gigi bergh
i love american eagle and this location! despite the fact that they don't usually have my pant size in store, the employees are always willing to help. they are always friendly and nice to be around, which is really nice in comparison to the aerie outlet a few stores down.
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December 2021 by Susan Mohrbacher
Such a great place to shop! Amazing products and wonderful customer service! Aleigha helped us find everything we needed. Management was so great. Highly recommend!
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September 2021 by Lucy Garcia Nava
Workers were nice, but when I tried to use my student discount through unidays they refused and said that they do not do student discount. I have literally shopped at different AE stores and used my student discount and used it when shopping online. I contacted customer service through the AE website and they even said that they should have accepted my student discount.
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August 2021 by Jaime Rivera
Worst service ever. Cashier hc1661 didn’t know what they were doing and didn’t give us the correct discount.
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July 2021 by lennon7477
Service was polite ..but felt they wanted me to hurry up and buy and leave.
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June 2021 by Paul Baldizan (Pablo)
Got it all!
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April 2021 by Louie Garcia
Picked up some new pants
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March 2021 by Cody Kennedy
Excellent customer service from Hannah. Such a sweet personality.
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March 2021 by Lorn Macilravie
Amazing service for a chain store. They help my daughter get exactly what she wanted.
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February 2021 by Megan Cohen
Spent 30 minutes waiting to get inside to return items from ONE ORDER and was told I could only return half the items because the other two were aerie items and I had to wait in line at aerie to return the rest. THAT IS NOT THE POLICY as confirmed by corporate. Poorly managed store with rude employees that disrespect customers time and SAFETY. Will be filing complaint with corporate.
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November 2020 by Brice Wilbanks
Horrible covid policy with the lines. You want people to spend money? Let them in the store.
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August 2020 by Alaina Steveson
the worst shopping experience. They had barely any women’s clothing it was mostly men’s in the store at Denver premium outlets. They weren’t enforcing social distancing or having a certain amount of people in the store. When I went to check out I got a pair of jeans off of the sale rack and she tried to charge me full price for them. I seriously had to ARGUE with the cashier “helping” me. Horrible costumer service and will not be stopping in again. I love their graphic tees but they had NONE and probably only a few different shirts to choose from. It was terrible. Don’t go to the one at Denver premium outlets. It was so incredibly disappointing and I hope corporate sees this! If I ever shop from American eagle again it will be online
