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February 2024 by Brigette S.
Had a really bad experience here. :( Poor service, rude staff. Wouldn't do an exchange for me but I was able to do it on the website. What is going on here?
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January 2024 by Linda Garcia
The customer service gal pick the right size of Miss Me jeans for my granddaughter. She loved them
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January 2024 by Evita French
Jazmin helped a big group of us from a partnership company get the correct boots we needed. She went to the back for us multiple times and made sure everyone was happy with their purchases
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January 2024 by Lauren K.
Service was amazing I went there earlier and had an appointment so I had to leave. So I put the boots I was gonna get on hold and the staff was wonderful and very understanding. There was so many boots and amazing selection they have both work boots and fashion boots. I went in looking for new boots for my horse riding because mine were very worn and instantly found exactly the boots of my dreams. The value of the products are amazing they aren't super expensive and are quite affordable. The staff were very helpful and helped me find the perfect boots. They staff was well educated and knew exactly what they were doing. They looked like they were enjoying what they were doing and were helping customers. The man who had helped me earlier was outstanding I couldn't find a boot that fit me foot and he helped me find what I needed one that would fit my foot but then I also needed a area for my spurs to sit and he helped me find a boot that had both of those qualities and had comfort. great job boot barn for training your staff.
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January 2024 by Kelsey Bascom
Not super friendly staff. Have had better experiences at other boot barns.
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November 2023 by Kasey Kiel
Well staffed, super friendly, super clean place
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November 2023 by Jimmy Hick
The ladies in here are always charming and welcoming. Don’t be shy tiger ask them for some help.
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September 2023 by Alex Neumann
5 fake cowboys standing around the register doing nothing while I stand waiting for help for 20 minutes
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September 2023 by Nayeli Leyva
All the staff is friendly! Helps you find exactly what you need with out breathing down your neck! The store was a little hot the day I went but nonetheless was a pleasant experience.
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August 2023 by Alex Armendariz
Not very welcoming, I was followed around by the manager, and the staff was rude. They definitely don't want any new customers that's for sure.
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June 2023 by peter lopez
Usually I have a decent visit when I shop here but today wasn’t as pleasant. When I was checking out, one of the cashiers ( Karen No. 59907) was trying to scare me into signing up for their rewards program after I politely declined. By saying that if I didn’t sign up and wanted to make a return, I wouldn’t be allowed to. Like geez i get you receive some commission whenever you open a new rewards account but the only people that use that type of sale tactic are scammers.
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May 2023 by Matt Hoskins
Third time here and Darcy has helped me every time. She's amazing and incredibly knowledgeable of the store and all of their products. Good brands at fair prices.
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April 2023 by Michelle Carrier
Great selection Western wear
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April 2023 by Brian Baker
Plenty of selection of jeans, shirts, hats, and boots. Very friendly staff. Clean place. Most clothing was a bit pricey though.
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April 2023 by Matt Murphy
They really didn't help find my size. But at least they had my size.
