-
March 2024 by kirsten golgart
One of the worst places I’ve been to. They left me with a half done root canal for 5 weeks because their tool was broken. I asked for pain management and they gave me ibuprofen, but not enough to last me five weeks. I now have an infection, and they will not prescribe me antibiotics or answer their phone. It should’ve been done the first time right and I am waiting for it to be done again. Now I have to make three trips to the dentist because they didn’t finish it
-
March 2024 by David Cuevas
I am extremely disappointed and frustrated WITH Bright now dental thornton after they canceled my appointment without any notice or warning. I had taken time off work and made arrangements to be there, only to arrive and find out that my appointment was canceled without anyone bothering to inform me.This lack of respect for patients' time is unacceptable. Not only did they waste my time, but they also failed to provide the basic courtesy of a notification. I would advise others to think twice before trusting them with their care. Better customer service and communication are needed
-
March 2024 by Jenise Milowski
I went in for an extraction yesterday and expected to be terrified and in a lot of pain. I can honestly tell you that I am in LESS pain today than I was yesterday!!! I cannot tell that I had a tooth pulled. The DREAM TEAM rocks!!! And yes Dr. Frank you are a GOD! Thank you for making something not pleasant bearable and easy.
-
March 2024 by Madison Hutsell
Great service. Was able to get me in same day. All the staff listened to my needs and concerns. Service was professional and quick. Was in and out way quicker than any where else I have been. Very clean facility. Would recommend 100%.
-
February 2024 by Brent Edwards
Shopping around for best deal for braces for my son. They were by far the highest quote ($6800). Went back to the place that was 4K for both phase one and 2. They were pleasant and office was nice.
-
February 2024 by Anyer Navarro
Very good service and excellent service
-
February 2024 by Casey Vigil
I really love Dr Frank, she is an amazing dentist. I have been to several dentists through out my life because I have always had teeth issues. I am so happy I found her, she did two root canals for me and they both were done right, she is like an artists for teeth. They are very reasonable if you don't have dental insurance. The staff is friendly and the environment is very inviting.
-
February 2024 by Gauler Ortiz
So today is January 11th 2024 Was just seeing at this office I had one of the most horrible experience. I know everybody hates the dentist, but for me it’s one of the worst things. I don’t really have good teeth and I just qualified for a credit card so I can get a little bit of dental work done not to mention, I’m a electrician working 40 hours a week, earning my pay and paying for my dental insurance for me and five other people. Before this office I had to deal with Another office out of Westminster with the same company bright now. So I showed up for my appointment at both places at both places everybody was talking about about somebody that was just seen at the office giggling acting like it’s OK to be talking about customers in front of customers. So off the bat I’m not even confident going in my appointment so I’m sitting there the assistant does what she needs to do and then the dentist walks in after all my x-rays and all that and tells me she can’t do the work. I just needed to get a few teeth cleaned up and a few teeth pulled. If you’re trying to get dentures anything like that done here, not recommended or any work at that. If they’re not confident in their work then what are they confident in. Like I said, I’m electrician that’s like me hooking up somebody’s house and me not being confident. Just saying… like I said, the most degrading thing I’ve ever been through
-
December 2023 by Jack Johnson
I made an appointment to get my teeth cleaned, which was covered 100% by my insurance and they tried to make me sign up for $12k in dental work! They refused to simply do a standard cleaning. They said they had to do a “in-depth” cleaning that would cost me $70 more. I have my teeth cleaned on a regular basis so I didn’t need this. When I arrived they took a ton of x-rays and had a dental assistant evaluate my teeth and then gave me all this B.S. about paying more. I left. A dentist should not force you to do something you don’t want to do and expect you to pay for it. Now I have to go to an ethical dental practice.
-
December 2023 by Rachel Lara
First time coming to this location and the staff and hygienist were very professional and knowledgeable. Thank you Shavon for answering all of my questions and thank you evon for making me feel as comfortable as possible . Definitely making this my new dentist office and will be referring family and friends.
-
December 2023 by Eric Norberg
Really appreciate all that I have encountered at the 120th location. All have been knowledgeable. Dr Frank was fantastic and the hygienist I dealt with on Saturday was great!! Thank you!
-
November 2023 by Sabrina Martinez
I recently switched to bright now, and I 100% prefer it over the other place. The staffing is very friendly, they make sure you understand what's going on before going into your appointment, and they work fast!
-
November 2023 by Sandra Euroza
I give this place a 5 star Dr.Frank is a really nice doctor she did my fillings and crown great job have not had a problem they do an amazing job will be bring my family and friends to this office super friendly everyone
-
November 2023 by Alfredo Amado
I’m giving them 5 stars because Sandra and Dr.Frank did a really good job in my teeth I would really recommend this dental office
-
October 2023 by madi atwood
Made an appointment to get my wisdom teeth out and was told they were booked for 2 months. So i waited patiently for my appointment. they did not call me 24 hours in advance to give me directions about my appointment, so I decided to call the morning of and ask about what I needed to do. I call 6 times with no answer. Finally she calls me back and tells me the oral surgeon quit and there is nothing they can do for me. They gave me no heads up. The whole office is a mess. Go somewhere else.
