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November 2023 by Heather Bonifas
Misty the branch manager helped convert us savings bonds for 2 hours. She had a great attitude the entire time and was lovely to work with.
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September 2023 by Ken Weinert
Closed my accounts due to consolidating after getting married. Friendly folks, no hassle. I've had them for years, never a problem.
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March 2023 by David Wentzel
If noone answers the automated response tells you to call back. What is the point of having money in a branch where I can't ever speak to anyone.
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January 2023 by Luie Andazola
Worst bank in the world!!! Starting with their staff in the branch all the way to their telephone banking!!! Very rude and clueless individuals ????
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December 2022 by Dennis Miller
I went here to cash a check and they would not cash it. They said take it to your bank and deposit it. I thought Wells Fargo was the worst but Chase, you have now taken the top spot.
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October 2022 by Emily W.
There is a woman who sounds like they have a Russian accent. She is rude, unhelpful, and pushy. Her "helping" is to give incorrect bare minimum information because she is to lazy to actually give you the correct info and talk to you through the process that is needed and when asked questions she said she could make an appointment to talk more instead. This bank is also holding my money for a whole week to "process" when other banks it takes roughly 24 hours to process. I also recently opened a new account and have waited far longer than 5 business days to get my new card in the mail.
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September 2022 by Michal Clayton
No tellers up front. Had a line of 5 people waiting for the drive-thru teller who was helping drive-thru customers. When a front teller became available, the only BANKER went over to the teller, told me she (the teller) couldn't help because she needed to help him first. GARBAGE service. Thinking of switching banks because this is a constant here.
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May 2022 by Zachary Montour
they were very helpfull to me i got good and fast service was treated great
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October 2021 by Chuck Norris
I would suggest to avoid Chase Bank at all costs. It’s not specifically this branch, just Chase in general. This company is the biggest bunch of A-holes you could ever deal with in your life. They give you wrong information constantly. For example; they tell you that their business banking customer service is open 24/7, yet when you call them you get a recording that says their office is closed. They charge service fees that are not supposed to be charged constantly and you constantly have to call and get them reversed and then listen to the promise that it won’t happen again, but lo and behold 30 days later, same service charge. I hate Chase. Stay away
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September 2021 by Romeo Augustine
Pretty bummed out to walk into an empty bank, no one in line. One banker on the phone, the other with a customer. I was asked to come back another day to a simple but banker needed task. I was also willing to wait. Just you’ll need to come back another day.
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September 2021 by Aa Rrg
I would suggest to avoid Chase Bank at all costs. It’s not specifically this branch, just Chase in general. This company is the biggest bunch of A-holes you could ever deal with in your life. They give you wrong information constantly. For example; they tell you that their business banking customer service is open 24/7, yet when you call them you get a recording that says their office is closed. They charge service fees that are not supposed to be charged constantly and you constantly have to call and get them reversed and then listen to the promise that it won’t happen again, but lo and behold 30 days later, same service charge. I hate Chase. Stay away
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June 2021 by CD
Since when did you start turning away CPC customers because they don’t have an appointment? I think I’ll take my money elsewhere.
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May 2021 by Joice Mamesah
Excellent
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January 2021 by Tony Fagler
This branch has always been helpful and continually go out of their way to help customers.
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September 2020 by McKenzie Carlson
I drove across town trying to make it before the drive through closed. On Google Their hours were updated 7 days ago, so i know it's not covid hour changes. It said drive through open until 6pm. I arrived at 5:38 and they were closed. "Oh my god, its the first snow of the year. We better freak out and close up early." Ridiculous. Update google again or stay open until the time you say you'll be open! ??
