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November 2023 by Ron
Great experience, I wanted the woman's # who fitted my eyeglasses ? lol
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November 2023 by Stanley Wagner
Was caring and professional. Made me at ease for the visit
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November 2023 by Elyjah Albright
Super friendly staff! They accommodated a weekend appointment too
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November 2023 by Rhonda
Dr Swindell is very professional as well as knowledgeable in examining your eyes. Office personnel were very helpful & made us feel comfortable. I highly recommend him!
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November 2023 by Randy Muniz
I Had a Great experience the staffat Lens Crafter's very professional and Helpful also had a great selection of frames to choose from.
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October 2023 by Marisa Lucio
My first visit at this location. Staff is super friendly and helpful. Dr. Swindell helped my 8 year old daughter feel very comfortable in taking her time during her eye exam. I am confident that my daughter received the best attention and eye care from my observation. I also had an eye exam and had the same positive experience. I have never had such an experience anywhere else. I highly recommend this location!
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October 2023 by Lia Garcia
I will never go anywhere else for an eye exam. Dr Swindell is personable and knowledgeable. He shares everything he knows and really helps you understand every part of the exam. For the exam they have updated technology so no need to dilate with drops! This is all included with the exam. The Dr double checks your vision and watches for strain making sure you absolutely have the correct prescription if needed. I love this because I have had strong prescriptions before and what a headache that is!It took about 30- 40min but I felt Dr Swindell takes what’s needed to do a thorough evaluation.The front staff was very nice and I had a pleasant experience. I recommend to all my adult children to come to this office for an eye exam. You can always choose whether you go through LensCrafters, I personally don’t always buy my glasses there. They will prompt an associate of LenseCrafters right after your exam but again you can decline if you want to search elsewhere for glasses.
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September 2023 by Lisa Tatum
Dr. Swindell and his staff were very knowledgeable, helpful, and friendly.
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September 2023 by Barbara Kearns
I gave a one star because it wouldn't let me give a zero. He is a horrible, horrible man and I will NEVER see him again. He doesn't listen to his patients and wouldn't let me tell him what was wrong with the prescription and what I was experiencing when I tried to put them on. I seriously doubt the new prescription will be any better than the first so I now have a $700 pair of glasses I can't wear because he won't listen and get the prescription correct. He is very rude, insulting, and condescending. I will now have to pay for an eye exam with a qualified doctor as I used my one eye exam per year allowed by my insurance on him and his incompetence. I know this complaint won't get published in your advertising or promotional materials but I sure wish that it would.
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September 2023 by Tamara Hasenkamp
Friendly staff - Dr. was great. Very thorough on eye exam, explanations, review of all scans and tests!! Very nice and highly recommend Dr. and the LensCrafters staff!!!
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September 2023 by Taylor Mangan
The team was very quick, easy to talk to and efficient. I was taken care of quickly and with great care and explanation. This was my first time at Lens Crafters, and it was very pleasant
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September 2023 by Jolanta F.
Dr. Douglas Swindell is a horrible man, doesn't listen to his patients, wouldn't let me explain what's wrong with my prescription, because "I get to write prescriptions, not you" his exact words. When I mentioned that the measurements might be invalid and I would like to double check on that ,he just lost his temper, through the paperwork across the room and literally screamed "I'm done dealing with you guys "and just left the room. Leaving me and my son speechless. He's very rude. Disrespectful and unprofessional. Just like his staff in the front. Dr. Douglas Swindell needs some serious anger management and some mental counseling. I was a shame in front of my own son how we got treated at his office today. Also, their prices for contact lenses are outrageous. Don't ever buy from them. You can get it for half the price at 1 800 contacts.
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August 2023 by Justin Shake
The doctor was very knowledgeable and thorough. Everyone in the office was great to work with. Thank you!
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August 2023 by Lady KathleenMarie Phipps
Receptionist/ check-in staff is excellent.The provider and other medical staff are comforting and thorough in explanation.They are curtious and quick to serve, in accurate steps to patient needs!!!Shalom
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July 2023 by Cindi Weishapl
Friendly, polite and professional. Enjoy Dr. Swindle’s sense of humor and professionalism. Appreciate them being on time and thorough. Excellent eye care service
