-
March 2024 by Sue R
We’ve been very happy with Extra Space Storage in Westminster. Our unit is a larger one. It’s always been dry. Snow cleared from the door and driveways. Gates working properly . Kim and Shannon are always so helpful and kind.
-
March 2024 by Meghan H
Beware. I reserved a unit online because I was moving to CO from out of state. I purposely reserved a drive-up unit to make it easier to load/unload. When I arrived at the facility, I was given a unit with a 1-foot step up into the space. It did not match the online photos or description. I asked for a different unit that was level with the ground, but was refused. Then I asked for a discount on this unit, but was refused again. The staff was totally rude and unhelpful. Then on top of that, the rate went up just a couple of months later. Save yourself the trouble and rent somewhere else. VERY disappointed in this place.
-
March 2024 by Miller Miller
Very clean place. Employee is so helpful.
-
March 2024 by JASMINE STREETER
Very good experience getting my storage needs taken care of. Rachell N. Was very friendly and got me taken care of quickly!
-
March 2024 by Pushnit There
The lady that helped me today was great .very helpful and pleasant to talk to give her a 10Al ClarkThornton Colo.
-
March 2024 by Michael Rock Out
Great place to store your things! The ladies that work there are incredibly nice!
-
March 2024 by Kevin Keene
Great customer service friendly helpful reasonable price highly recommended
-
March 2024 by JustSouthOfSane
Randomly increased the price of my storage unit an extra $100 without informing me or sending me any sort of information about it. Manager of the facility said it was out of her hands. Do not rent from them, total scammers.
-
March 2024 by Yolanda Lopez
I am giving 5 Stars only because of the friendliness and kindness of the staff at the location off of Thornton Parkway by the gals in the office Cause initially I ordered my storage through the customer service # And was NEVER told I still needed to go in the office w my ID after paying and reserving my Space wchich ultimately was Not even Big enough and after my access code being denied multiple times mind you I incurred extra charges from U-Haul cause of This Communication is key and had the initial person that took my order mentioned that all I needed was to bring my Id This all would have been avoided But the gals did transfer me to a bigger space easily and at no Extra cost and all the while with a smile sooo Thank You for fixing This issue that really wasn’t your fault I appreciate you all?
-
March 2024 by Deztiney Heard
Great staff and super friendly
-
February 2024 by Roberta Garcia
We rented a unit for additional items we were unable to move into our home and our experience was great. All of our needs were met and any requests were handled promptly. I felt our items were safe here.
-
February 2024 by roland Lomas
Christina helped us out wonderfully. Space was convenient to move into.
-
February 2024 by Agent Venom 86
If you want ripped off and them inside your units moving things around then go here! Place is a joke and customer service is even worse. They don’t care about you or your property they just want money
-
February 2024 by Janelle Rivera
Rachell N. has been tremendous helping my family since my father passed in getting things taken care of and providing us with endless documentation and resources to help us close final chapters. Although its been a hard time, Rachell has been great!
-
February 2024 by Lala Cordova
Walked in very clean, very professional very helpful 10 minutes and I was out the door and I got me a good storage unit
