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January 2024 by Blake Tade
Employees were very friendly and while doing an alignment check noticed a crack in the right rear suspension knuckle making the vehicle unsafe to drive. They were quick to notify me of the issue and I am glad it was caught as it could have been a much bigger and more dangerous issue had it gone unnoticed and unaddressed.
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January 2024 by Robert Jarden
Excellent services and amazing staff. Will be coming to them for all my vehicle services. They worked so fast and efficient and are very welcoming. I highly recommend this location and this staff’s skillset to aid you in any issues or maintence one would need with a vehicle.
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January 2024 by Souliseum
Amazing staff, knowledgeable and warming. They also work very fast and efficient. I was blown away with how fast they serviced my vehicle. I would trust them with any service and will be coming back to them as my main vehicle servicing providers.
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January 2024 by Margarita Ochoa
They took care of my car with everything it needed. Very professional
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January 2024 by Earl Reed
I have been going to Firestone for 30 years and the is the first time I got over charged the way I was this time. I will not be going back and I am telling everyone I know what happened so they won't go there any more.
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December 2023 by Robyn
I am really happy with the Thornton Firestone, I highly recommend them. I had a lot of issues with the Brighton store and went to Thornton to get my brakes replaced ( that Brighton wasn't capable of). Thank you so much Thornton store??
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November 2023 by ryan burns
This Firestone is the worst Firestone store I have ever been to. They installed 4 tires on my Nissan Altima and torqued the wheels over 150ft lbs of torque. I found this out when I brought it in for them to patch a tire from a nail in center of the tread. They refused to service me being this is my only vehicle. THEY WERE THE ONES TO INSTALL AND I BROUGHT MY CAR TO THEM. IT TAKES FIFTEEN MINUTES TO PATCH A TIRE! Because I couldn’t drive on a tire leaking air I put on the spare. After over an hour wrestling with the worlds tightest lug nuts I decided to tell everyone who researches their store they hire lazy, stupid and terrible mechanics who don’t deserve the title “mechanic” nor the wrench in their hands. I wouldn’t recommend this store for anyone.
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September 2023 by scotty w
Called these guys today to get a quote on having some old tires dismounted so i could get my wheels sand blasted and painted. the service advisor that answered the phone tried get me to pay a 100 bucks just to have some tires dismounted that are not even on a vehicle. that is price of a full mount and balance with them having the vehicle. these guys will rob you check out discount for fair pricing.
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September 2023 by Cindy Mike Day
Be careful taking your car here. They tried to charge $1500 to replace 4 spark plugs and 4 ignition coils. Not only that the car actually had a blown motor. The damaged motor caused the spark plugs to actually break along with the ignition coil. But it was only cylinder 4 not all of them. They didn't paid attention to the codes showing no vacuum in cylinder 4. The manager is the rudest person on earth and we were charged $150 for the diagnostic fee.
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September 2023 by Connor Hammond
Do not leave your car there overnight unless you want your catalytic converter stolen. Awful Service and would not even acknowledge the theft. Do not recommend to anyone
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September 2023 by Nichole M.
Good luck getting any help at this place. Anytime you call some rude woman picks up and puts you on hold immediately. We have called several times, on separate days, and have had the same thing happen every time. They don't want more business and what I've read from previous reviews it doesn't seem like they would do good work anyway. No customer services skills with that woman.
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September 2023 by Kelsey MacGregor
One of the few places open on a Sunday. They were happy to get my car in right away to fix the tire leak.VERY friendly staff and customer service which is everything! The prices are also unbeatable. I highly recommend this location!Service: Tires
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September 2023 by Kelsey Greenberg
One of the few places open on a Sunday. They were happy to get my car in right away to fix the tire leak.VERY friendly staff and customer service which is everything! The prices are also unbeatable. I highly recommend this location!Service: Tires
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September 2023 by Ryder S
Went to this firestone store in Thornton. Asked to get front end alignment and the $99 special to rotate tires, check fluids, brakes etc. Do not think front end was aligned as it still pulls to right and I know tires were not rotated as I had a left front that had a slow leak and when I was driving found out the same left front tire still had a leak which means tires were not rotated. I am handicapped so have trouble getting around so have not been back and will not be back.Robert Stephen
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September 2023 by Gabby Saavedra
Jake and staff were amazing! Took great care of my car and didn't feel like they were pushing unnecessary suggestions at me.Will definitely continue car maintenance here!
