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April 2024 by Stephanie Carroll
Sooooooooooooo slow whether you go in or use the drive through. Dedicate 20 minutes just to make a simple withdrawal.
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April 2024 by Christopher Hatfield
The teller helped me a lot ?.
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March 2024 by Brenda Wheeler
I have been a member of First Bank for over 25 years in good standing and have had over 100k in the bank ,at that time even the President called me to try to get me to invest it for their benefit, I have never asked for anything and I asked for a loan of 6,000 and was denied when I have an EXCELLENT credit rating, you would think banking with a company for over 25 years and you asked for a measly loan they could accommodate you but they don't so if you're looking to open a new bank account long-term I suggest you look elsewhere where they're caring about your individual needs and not just dollar signs for them, also one representative flat out lied to me! I have enough cash in my account for the item and will be closing my account soon, so utterly disgusted and disappointed!
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February 2024 by I. Ivanovich
Today I went to this branch to cash to of my paychecks and the teller that helped me, (teller 7) to be more specific was extremely rude !!! When she cashed my checks I ask her I wanted it them deposited back into my account, since I need to make a payment, then she almost yelled at me and told me they couldn’t do that, she lacks professionalism and that’s not the way to treat customers, she also assumed I don’t speak English, and proceeded to speak in Spanish even if I didn’t asked her to, because I was wearing my work clothes, never coming back to this branch again in my life, I should’ve called corporate or ask to speak to her manager.
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January 2024 by Carlos Pacheco
Good bank
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January 2024 by Oliver Tiger
Come on guys I’ve been banking with you for almost 9 years you gotta do better. I’m not gonna close my account for $11 dispute. Your customer service is getting really bad lately. My husband just opened an IRA with you for over 7000 bucks do you want me to pull my money out of your bank cause I will do it you need to do better you need to bring this up with your management.
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November 2023 by Kris Hernandez
Came here today to get statements printed off. The lady looked for 5 minutes and didn't want to deal with it so she told me she couldn't find it. Terrible customer service! I thought your bank is supposed to help you. Ya Right!
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November 2023 by Lakpa Raymon
This bank is a very low resolution and 3rd class bank I've ever seen in my life just disgusting
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October 2023 by Marcus Medina
I always drive to the atm here and it’s never working! Waste of gas all the time!1st bank get your stuff together specially since there’s not another atm around!
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September 2023 by Juan Jimenez
Great customer service by LIZThank you for your helpI owe you dinner ?
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August 2023 by Jennifer Rodriguez
I just came to this bank and the staff was extremely rude!!!! They didn't even say hello, sorry for the wait ,didn't even offer me an envelope for the amount I was withdrawing. Ever since they got new staff, thier business has gone downhill!!!! I might have to switch banks again, they reall y need to practice patience and kindness to their customers ?
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November 2022 by Paulina R.
Went in to make a account with this bank and Galen Smith went right to it and helped me right away. I was having a rough week so my head was all over the place and I kept making mistake after mistake but Smith was very patient with me and very helpful. He explained everything very well and step by step. I didn't feel rushed or pressured to do anything! I felt bad having smith go back and forth because of the mistakes I kept making but I really appreciated Galen Smith helping me out with everything and being patient with me.
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October 2022 by brayan guzman (Bguz)
ATM never works!!! Fix that machine already!
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September 2022 by satnam thiara
This bank is a joke I try to give them my business couple time every time I go in no one is ready to help you there’s 5 people in line only 1 counter is open and there’s 7 employees sitting on there desks talking and laughing each other they don’t respect peoples time. So I would not recommend this branch to anyone.I will not going in anymore!!!!
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September 2022 by Dora Delarca
I have had this bank for a few years. The staff is always polite and fast.