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October 2023 by Char
It didn't have a whole lot of variety of clothes it had no homecoming dresses in the store available
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December 2022 by Shawn Martin
All I did was exchange a sweater for a different size. I bought it on sale and it no longer is on sale. I had to pay $10 to exchange sizes. I wanted no money back just wanted the correct size. Terrible service that they couldn't exchange it at $0 cost. Terrible service.
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September 2022 by Itzel Rodriguez
not sure if she thought it was funny, but an employee chose to struggle putting my item in the smallest bag ever instead of putting it in a slightly bigger bag?
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July 2022 by brisa sagrero
My experience was going great until I paid. The cashier Alyssa was giving attitude for no reason and she was trying to charge me full price for a dress that had a cheaper price on it. She is not at all helpful and would prefer they put someone who actually enjoys their job.
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April 2022 by Jaycee Eggleston
Kind of annoying that you can't try on anything. Only store I've been to in months that doesn't allow this. Didn't buy anything because I don't want to wait until I get home to try it on.
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January 2022 by mad.saturn 17
Their fitting rooms aren’t open right now and I was told that I could return the items I bought as long as the date did not exceed 60 days and the tags were still attached. I came in with my receipt and was told they couldn’t return a shirt I purchased because it was on sale. I bought this shirt less than 24 hours ago and the tags were still attached. This policy is extremely unfair because I couldn’t even try on the shirt in the first place. Don’t waste your time shopping here, purchasing is too much of a risk apparently.
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January 2022 by Rosa Armas
Rude condescending staff. Avoid this store if you can. The ladies seemed upset that I grabbed some of their hand sanitizer. It’s obvious they only care about their own well-being and not their costumers’
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November 2021 by STRAINETTA JACKSON
My granddaughter enjoyed everything she picked out
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October 2021 by Madeline Shadduck
almost all of the workers were rude. the manager, responded with attitude and impatience when my friend and i asked two simple questions. very unhelpful and a strong resistance to wanting to help any customers. almost all the workers were distracted by talking or their phones. the only pleasant workers were the cashiers. i would simply state, just go to another forever 21
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October 2021 by B D
Very cute store, but I feel the need to review because I was there at 11:26 and I had several outfits in my hand. I asked for a fitting room and the lady working there said it isn't open untill 12PM. Huh? So I have to wait around wasting time to try something on in a clothing store that's open? ?
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October 2021 by Michelle
Love this store!!!
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February 2021 by Reen K.
Social distancing is a must, and face masks are as well. We came here to shop, but I didn't get anything. My sons and my husband went to the Polo store and got a few things. I went to COACH, Michael Kors, Tort Burch, and Kate Spade shops, and I didn't find anything. I really like the outlet, I just decided that I will visit again before we leave, and get some items.
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February 2021 by Carole O.
I went there with my daughter. This outlet has lots of stores and nice outdoor sitting areas. There's also a nice indoor food court with comfy seats.
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January 2021 by Ramiro Ochoa
I was there this morning enjoyed my one and only day off of work and I had a very unpleasant experience with their staff.. EXTREMELY RUDE.. specifically a guy working there, didn’t get his name but had a lot of tattoos..after finishing paying they continued talking behind my back not knowing I could understand them and I could hear them still. Worst store I have ever been too. Made my day go from a 10 to at least a 4.
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December 2020 by Len H.
I bought a pair of shoes from merrell shoe store, the shoes hurt my feet, i only wore them for 30 minutes i tried to return them, they refused to take them back and the girl was very rude about it, i definitely don't recommend doing business with these people
