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March 2025 by Matt Carhart
The gentleman who helped us was great. He prioritized our savings over making a quick easy sale. That kind of integrity is awesome
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March 2025 by Kyler Parks
Super nice staff
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February 2025 by Sr. Kanah
I just witnessed Jade help a customer with his pro account. Jade seem fed up with the situation and seemed like did not wanted to help the client. Is this how I expect to be treated when I have issues with my account? The client expressed his gratitude and thanked Jade at the end of the transaction. Jade did not respond and you could tell was annoyed.
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February 2025 by justin rael
The gamestop in Thornton was awesome I'm in Denver Ana a couple games I've been trying to buy he sent to my store thx so so much for being awesome. Now my store in Glendale always awesome
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February 2025 by HI - YA
Managed to my cards back from psa and got some high grades from a 7 to a 9. Im happy about that
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February 2025 by Ian Edwards (Hal_Skynet)
I just had an order cancelled because one of the staff wanted the item for themselves (I overheard the conversation the staffer had with the store manager) won’t be shopping here ever again. Not that anyone at this location will care I suppose. Won’t be renewing my pro membership either.
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February 2025 by David Duran
Shout out to Jade, more helpful than any other employees at all the surrounding stores
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January 2025 by Alexander Ponton
Went in to buy a switch, and a few games, and saw they had a promo for a free Nintendo brand switch case, so I hopped on it, was asked if I wanted warranty twice said no both times, very clearly total was 413 after a 5 dollars off, when we went to grab the case my girlfriend noticed the manager mess with the computer . When we came back the total was almost 500 . I asked what happened they said those aren't the free cases, even though that's what the sign said, so I said I want the free one , the total was still 465, I said how if it was just 413, then they said that no it was a mistake, and tried to lie they through the warranty in . So I said why is it say warranty 59 dollars I said twice no. Stuttering the employee finally admitted his manager tried sneaking it in, so I said I don't like or trust any of you, I told you no twice and you still tried to sneak it in . And as I walked out they were begging me to come back saying it's all rung up. So I went to target and actually got the Mario bundle I wanted that the gamestop manager said I wouldn't find anywhere besides gamestops website. So major L on the customer service.
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December 2024 by Daniel Fernandez
The bigger fella needs to put on some deodorant other than that 10 outta 10
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December 2024 by julia sais
The man that helped me and my boyfriend was extremely wonderful! When we asked him about a product he told us they didn’t have it but called around to see which location would he was extremely helpful and wonderful! I believe his name was Fabian! He was so helpful!
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November 2024 by Austin Engles
They sold me a open copy of the last of us part 2 remastered without the manuel but yet charged me the new price
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August 2024 by Bryson Underwood
I hate ever one then is so mean
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July 2024 by Play Casket YT
The boss lady here knows her stuff, bravo to that alone. It's not often that you got a Gamestop employee firing off on all cylinders like that.
Came in to add to my game collection, as one does when they got diamond hands, and looking for some oddball titles for the Nintendo Switch. The gal was on top of it, assisting with some suggestions and tried finding nearby stores immediately without question.
No real luck with her help, but I did find a new 3D platformer to play in my quest. So bonus points to that.
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May 2024 by Jarrod Harkin
Cool place to buy , sell and trade your games!
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May 2024 by Kristian Ortiz
Wow the customer service here is amazing. I Left there very satisfied with the outcome of a difficult situation. Big shout out to Alana for all your help. Thank you.
