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November 2023 by Kevin Harkey
I had a great experience working with Brittany Dowell. I had a specific idea in mind for an engagement ring and Brittany was able to make it happen. Even though I worked mainly with Brittany, everyone else at the store was helpful and friendly. 10/10 would recommend.
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September 2023 by Cory Mathews
Kelly and Brittany were AMAZING!! They were super helpful and they were great at explaining things! Loved the experience with them
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September 2023 by kats m
Juan was amazing help to me and my boyfriend , he hooked us up with the best products and pieces possible. So kind and helpful , 100% recommend!! Great customer service
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June 2023 by Daniel Blasier
Rick and Juan were extremely helpful and kind educating us about diamonds! We went in on our 10 year wedding anniversary and walked out with my wife’s dream forever ring. Amazing no hassle deal! Thank you!
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June 2023 by Anyssa Vitela-Chavez
From the day I first came here when Denver Premium Outlets opened, all the staff has been incredibly helpful. Never gave me the "pushing for sales" feeling or pressured in any way and as a result of feeling so comfortable and welcomed, I purchased my engagement ring and wedding band here! They have great discounts and have a wonderful life time warranty that has saved me bent bands, deep scratches and dirty diamonds that look just like I bought them when I need it! Byfar my favorite jewelry store out of all their competitors!
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May 2023 by Hussain Almajed
Our experience with this particulatlr Helzberg store has been really amazing. Brittney took care of us from the beginning and she did not push for anything unless we’re satisfied. David was able to bring a ring that we loved from another store to this one just so that we can see it in real life. We ended up buying that ring!Other members of the team were also so helpful whenever we stopped by to check more rings and to chat a little bit. Highly recommend checking this store.P.S. I should say that the whole process took about two weeks, and the team were very patient with us during this time.
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May 2023 by Savannah Guglielmo
Juan was great! He gave us a detailed explanation of various engagement ring styles and let me explore tons of options. Incredibly friendly, professional, and knowledgeable staff and a great selection!
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April 2023 by Kat Rockstar
Jim, Rick and Dave were a great help! Very friendly and loved their sense of humor!! It only took 10 minutes to find the ring for me!! Thanks so much for helping with our special day! Very glad we chose Helzberg Diamonds!!
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April 2023 by Veronica Rios
Customer service was great however this place makes their own diamonds, aka lab grown diamonds. For the price that was paid for my engagement ring was over 5,000. I was very disappointed when I had a jeweler value it at 250 or less. I learned that the real diamond rings will never lose their value. This place sells lab grown diamond rings. If you want your money's worth purchase a real earth diamond.
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April 2023 by JJ Livingston
Jim was the most helpful representative I’ve ever had the pleasure of being helped by, he helped us find the perfect ring, and run through financing options, this is the type of guy who will show you every piece in his store and never fault, he never failed to recognize us when we walked in the door or called, he always made sure my wife was comfortable with the direction we were going, and that means a lot when shopping for something as expensive as jewelry, just to feel extremely welcome and comfortable while making a big decision, I couldn’t recommend Jim and the rest of the crew more, this is the only place I’ve ever bought jewelry from and will remain that way as long as Jim is there smiling
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March 2023 by Grant Greenwood
Had a great experience! My fiancé and I went in to get our wedding bands and Rick and David were a great help. They ensured we were happy with what we were getting not just giving us the most flashy options. If we ever go back we will be sure to work with them!
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March 2023 by Lauren Lara
Had a great experience with the reps. Definitely would recommend any newly engaged couples to check them out.
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December 2022 by jacob saunders
What a great experience!! We have so much on our plate these days and when we went in we felt so relieved and in good hands. Mikayla showed us the ring’s under the microscope and explained clarity and cut qualities.We couldn’t be happier with our purchase.
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December 2022 by Cyndi Brethauer
Juan was amazing! He was extremely helpful and knowledgeable. My 50th Birthday earrings are absolutely gorgeous!!
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November 2022 by Aleajah Casias
David and Hunter were amazing! The customer experience was beyond excellent. They were truly invested! Not only were the discounts unbeatable but we stopped in another store and immediately knew we had to go back to Helzberg. They sold us an experience and it was a phenomenal customer experience. Thank you guys so much! I will definitely keep coming back and brag about this store/experience to others! 10/10!
