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February 2025 by Phillip Williams
Luis was very helpful fixing my debit card problem. Professional and quick.
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March 2024 by Katy Gately- Lipstein
Went at 11am to deposit a check. They had no tellers working. 2 of the desk workers had 1 person with them. After waiting foe 10 mins the line of people waiting hadn't moved, the same 2 people were still being helped. How do they have no tellers working at all!? Had to leave without depositing my check. 1st time trying to use a key bank branch, probably the last too.
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November 2023 by Ryan
This branch is never busy and they have always been able to fulfill my needs. Im not a fan of their drive up atm compared to other banks but as to the bank itself it is a great bank. The employees here are very helpful and friendly.
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December 2022 by Taylor Kent
Ernest and Luis are awesome and helped me. Thx guys
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October 2022 by RobFut 99
They literally won’t answer calls. There’s a long auto message about covid and then they say they’re unavailable. Worthless.
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September 2022 by Scott Hansen
Do not bank here!!! KeyBank will hold and keep your money and not let you access your own funds. They contradict their own 30 day policy and hold funds without reason. Stay Away! Stay Far Away from this bank and branch!!!
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August 2022 by billi ewing
I had an outstanding experience at this branch. I had a rather complicated situation I needed assistance with, and Ricky worked with me to take care of it. I witnessed his interactions with several customers and he handled everything with grace, professionalism and outstanding customer service. Thank you!
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June 2022 by Nthan Kuehn
This bank is holding our accounts hostage because they think a Hispanic male and a white female deposit money of large amounts cause we own a construction company and now have all our accounts frozen even though all the deposits have always cleared and now say it’s a fraudulent and won’t release our accounts every body keeps side stepping giving us numbers to call any one the ppl that wrote us checks have callled key bank their finical instructions have also called and confirmed all the checks we deposited are legitimate and they still won’t release our accounts we have reported them to the occ and they keep avoiding everyone’s calls and emails
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November 2021 by Raylene Garcia
ATM ate my card last weekend and I went in to retrieve it. Kept trying to make purchases and my card was declined each time. Finally called customer service only to find out they locked my card. Thanks for the great communication. Dude who handed me my card seemed annoyed.
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September 2021 by Mannat
We own stores and when we go to deposit money there. They never count in front of you. They take it to the back and come back and say it’s short some amount. One time they said I was short $40, I insisted that I double counted it, but they were so adamant only to call me later to admit that they miscounted and apologize.Then again a few weeks later, my brother counted the money for another deposit and then I recounted and confirmed the amount. He went to deposit it and they said it’s short $100, when we both counted the money and confirmed the amount before depositing it. It’s a steal!
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May 2021 by Scott Marks
I drove out of my way to make a transaction at this Colorado Blvd location and it is temporarily closed.Maybe you should put that on your website so folks don't waste their time???
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May 2021 by Leshun C.
KeyBank double charged me for using ATM. I was not notified when my account was started that I would be double charged for using ATM
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March 2021 by Don Tover
Waited 47 mins with nobody else inline to cash my check then they cashed it I check my account they didn’t deposit any money into my account I went back waited another 30 mins for him to do the same thing still sitting here waiting for him to fix it worst location will never be coming back to this one if you want good service go to the one on 104th and Colorado !
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February 2021 by Nathan Dye
Bobby and the rest of the staff at this location are always very helpful!
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February 2021 by Carlos Urbina
Worst bank ever
