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April 2024 by Sean Clifford
Love this place nice people clean all the time
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March 2024 by Stephanie Johnston
I've explained several times that I need reasonable accommodations because I cannot speak over the phone and all communication must be via email/writing due to my condition. This place has called me several times and keeps tacking on late fees, refusing to let me pay my bill online and is charging me for an entire month that has already been paid! I've sent them several emails but instead they just keep calling me and leaving voice-mails I am not able to listen to. You'd think they would accommodate deaf & hard of hearing clients but clearly not!!!!! I can't access my stuff nor pay my bill. This is flat out discrimination. Even corporate refuses to respond via email and will ONLY call me, which I am unable to physically answer , hear or speak to them. I've requested this to be handled today via email but if it isn't, I'll be reaching out to a discrimination attorney. This has been going on since January and for 3 months I've been unable to move out or access my things. . I think they're doing this just to steal money from people.
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March 2024 by Rigo Garcia
Very nice people and very professional in the office, thank you.
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November 2023 by Spencer Bartley
The geriatrics running this place can't identify service animals or be bothered to ask. It must be a miserable existence living with the Toad up stairs but taking it out on customers isn't guna make anything better little man.
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October 2023 by Kevin Bristol
If your anything like me, you may have noticed a lot of storage facilities seem to care less and less about there customers and seem to have forgotten the whole point of renting a space is to keep their property safe! I, personally, have been appalled at seeing people's personal property strung out across the road and piled in some sort of pirates stash, literally right across the street from a supposed safe place to store your property. And the storage facilities do NOTHING! I mean, what the heck are these people paying money for! To have their property ripped off, stolen, and wantonly strewn about right in front of these sorry establishments.WELL, NOT AT MINI U STORAGE! This is one of the ONLY places in many parts of Denver and the surrounding areas that seem to remember its obligations to safeguard your belongings. I mean, I know we all sign a waiver stating they can't be held liable for this and that, but that doesn't mean you don't even try to stop these vagrants from stealing! I mean, I have seen MOUNTAINS of pirated and looted property a meer stones throw away from OTHER storage facilities front door, yet they seem oblivious to it, or just flat out dont care! A travesty and injustice to its consumer, no doubt. Not at Mini U Storage though, it really feels like they go the extra mile to keep riff raff and derelicts AWAY from their establishment and do an outstanding job at doing their part in keeping a SAFE, and CLEAN environment for their customers, as well as have competitively prices as well. An exemplary standard of what paid storage should be! Highly recommended for anyone needing to keep their property safe for whatever their reasons may be!
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September 2023 by Borezy Jay
Tina was absolutely unprofessional and unreasonable will never be here again UNACCEPTABLE
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August 2023 by Mariah
This storage facility is unbelievably Convenient and affordable. I recommend to anyone who need storage in a pinch
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July 2023 by Daniel Ball
Staff was friendly and quick to help! Rented a moving truck and they were straightforward with the pricing vs a Uhaul. Would recommend and will use them again.
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July 2023 by J B
family like atmosphere, grateful for this place was here for me and my belongings in time of need. Would definitely recommend to anyone in thornton area in search of a nice gated secured storage space.
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July 2023 by Jonathan Strang
Saved our butts when U-Haul cancelled our reservation for a truck rental!! Thanks Mini U Storage!! Terri was very kind and helpful!!
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June 2023 by Brandon R
Very friendly staff, great deals for storage units place is maintained. Thank you
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June 2023 by Jennifer Johnson
Tina is awesome she helped me out in a pinch. Definitely super helpful and friendly. And I needed a second unit and she had no problem getting me what I needed. Thanks so much Tina!!
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June 2023 by Royal Flush
Place is awesome came he and they helped me out with no problems , definitely would rent a unit from them again
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June 2023 by Jellyy Lobato
Amazing team and facilities even free truck rental for you
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April 2023 by Whoo
Great service easy and fast set up great customer service great people
