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January 2024 by Kathleen Gonzales
Great service at OPL Nails!!
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January 2024 by Analicia Martinez
Worst nail set I’ve ever had supper disappointed been coming here a long time to see Katie and she left my nails looking so bad, no longer would recommend this place.Absolutely trash response go read your reviews everyone is unhappy with the service being provided Katie did an absolutely horrible job. I will never refer anyone to you guys again. My nails were so bad with holes in then lump painful. You guys are not doing well because of your service. You shop is also filthy and dirty Katie’s station was so filthy getting my nails done. It’s completely unacceptable.
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January 2024 by Ayla Duckett
Quin showed me some awesome chrome nail colors. 5/5 thank you so much
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January 2024 by My Phuong
Very talent team,, ton of stuff for design, special long acrylic nails, highly recommend !
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January 2024 by Era Jappah
Worked with katie for a year and i asked her one time to file my nails down for the color instead of telling me, she couldn’t do it she had an attitude the whole time Was super aggressive on my nails because she didn’t want to drill them down which she should’ve told me like “hey it’s not gonna work it’s gonna be harsh on your nails” After we were done with my service, she told me she doesn’t do my nails anymore and I should ask someone else to do it! I’m never coming here again because that’s so unprofessional After I’ve spent my money here, and you give me an attitude Because I want what I’m paying for?!Every customer shouldd feels safe asking for what they want without receiving backlash or attitude because I am paying my money and I’m a consistent customer that comes. I’m very polite I always tip. She was very rude!Edit—I see the managers response and I do not want to ever come back Place where You let your service providers treat the customers like that!! I could see if I was rude Or difficult but I wasn’t told that it was going to be an issue! As a manager, you should not let any of that happen
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January 2024 by Perla Valverde
HORRIBLE EXPERINCE !!! I went in today to do my manicure & a pedicure. My manicure was good but my PEDICURE was horrible. I was nice enough to let them know I didn't like them and how they any cut me and they didn't care. They were extremely RUDE. I was even crying because of how bad they look
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December 2023 by Fredera Taylor
Came in and Katie was very rude to me after ive spent hundreds of $$$$s here told me not to come bck to her because she was being lazy!
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December 2023 by Regina Wiliams
Katie was Rudee!
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December 2023 by Lucilla Dorado
Very friendly staff and great service. Thank you and happy new year!!!!
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December 2023 by lacey cowley
They are always so nice and sweet to me and everyone there and have great conversations here. It was a little busy for the holiday season but that's totally fine. Definitely worth the wait
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December 2023 by Shae Ramirez
Will not be back I got my nails done a few weeks back and the experience here was awful the women who did my nails keep rolling her eyes at me and seemed like she was annoyed that she was doing my nails and the nails weren't even, I got a full set and one some nails there was imperfection bumps and now only about two weeks later some of the nails look like there lifting
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November 2023 by Gianna Carter
They cut me and was really aggressive. They didn’t let me know an estimated price of what I was getting. They were crooked
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November 2023 by lucy saenz
Amazing job! At the beginning didn’t think I was going to like the color but she was friendly and help me out and convince me to get that color its was nice thank you again
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November 2023 by Aylin Saenz-Soto
Really good service and always leave the nails exactly how I want them!! Always meet my expectations!
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November 2023 by Angel R
$120 dollars for an hour and a half to have 2 different size pinkys! Wow definitely a waste of money go to a salon suite with a small owner they only would have charged $85 and I wouldn't have to wait for 30 minutes due to the first nail tech had to leave then the next didn't do long nails wow what a waste don't go hereThanks for the post back never said she didn't do a nice job on the nails other then the pinkys but since you believe it is a good idea to come back at me let's go ahead and point out that weather u have an emergency or not she still had to wait and that didn't make a difference on price even though it wasn't our fault. Also had to go to 3 different people after having to wait then having to try another nail tech. I was informed of the $120 doesn't mean you did the job worth $120. I am a salon owner and I can say this shop is not worth what they charge. Also my daughter likes them but just cause they nice doesn't make it worth $120 now if it was $85 no problem and not only that I still tipped the lady $20 for her work because I own a barbershop and salon and I know what it takes in the service industry. We won't be back we will stick to small business salon suite owners in the phenix salon suites!